Excellent
536 reviews
TURBROHonesty, pricing, process and quality scores appear once 5 customers have rated them.
From keeping your home or business warm in the winter and cool in the summer, to maintaining a healthy indoor environment full of clean air, TURBRO is like your personal butler, is building a healthy HVAC system. Currently, our product line includes HV...
TURBRO (turbro.com) has 536 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 488 reviews with 5 stars · Clear filters
D A.
Posted
I had purchased an electric fireplace/heater. Unfortunately it did not function properly. TURBRO promptly sent me a replacement. Their customer service was courteous & easy to deal with. I would recommend this company
April A.
Posted
There was an issue where my TV stand had been processed for shipment but hadn't shipped, I reached out to customer service and they were right on it. I received the item in 3 days. After assembling it I found one of the doors wasn't set correctly because it got damaged when I tried to open it. I reached out to Terry, in customer service and had a replacement door within days. Terry in Customer Service was helpful, wanted things to go right and followed up on every step. Added to the great customer service, Is my happiness with this TV stand, its the FS58 model. It went together easily (except the one door), I put it together by myself, although two people are really needed to place the top on the stand. It looks and works great, it is a sturdy, quality piece of furniture. I received many compliments on my new TV stand at Christmas from family. They didn't even notice I had a new TV too! I saved money buying this TV stand directly from the company rather than going through Amazon and the customer service is amazing so it was a win-win!
June
Posted
The flame looks realistic. It heats the room quickly and the temperature can be controlled. Excellent customer service. My unit starts to make some noises after a while. After I contacted the customer service, a replacement was sent quickly.
CM
Posted
Had a problem with my heater, I contacted customer support and got a response right away after being given instructions to troubleshoot the unit and it still wasn't fixed I got a replacement with no hassle, I must say had an unparalleled experience!
Thomas B.
Posted
Customer service top notch behind a great product
Linny
Posted
extremely helpful in trying to figure out the problem. almost immediately said they would replace the unit. Unit came pretty fast. I'm pleased.
Giovanni C.
Posted
even though they send me the wrong item they were more concerned than i was and promptly corrected the problem. the support i received was outstanding. The attitude was refreshingly pleasant.
Mike
Posted
Excellent Customer Service. I had an issue with the humidifier after a couple of days that it stopped working like it should. I emailed them and was replied to right away. They took care of my problem buy sending me another unit. They also did not require me to return the broken one saving me time and hassle. It was a very easy process. Customer Service makes all the difference. I’m a customer for life. Thanks!
