Great
588 reviews
OtterHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Serving smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 486 reviews with 5 stars · Clear filters
North Consolidated I.
Posted
Its was great
Response from Otter· Feb 17, 2026
Hi there, Thank you so much for the kind review! We're thrilled to hear that you find our services great. We're looking forward to growing your business together, thanks! -Alex
Tarka Indian K.
Posted
Onboarding was easy. Peter & Manny were very knowledgable.
Response from Otter· Feb 17, 2026
Hi there, Thank you for your great feedback! We’re delighted to hear that your onboarding experience was smooth and straightforward. Peter and Manny will be thrilled to know their knowledge and support made a positive impression. -Alex
Pita Shack G.
Posted
Awesome people
Response from Otter· Feb 17, 2026
Hi there, Thank you so much for your kind words! We’re thrilled you had a great experience with our team. We're looking forward to growing your business together. Thanks! -Alex
Nour E.
Posted
Great experience
Response from Otter· Feb 14, 2026
Hi Nour, Thank you for taking the time to leave us a review! We’re thrilled to hear you had a great experience. Providing excellent service is always our goal. -Alex
Andy
Posted
Peter was great
Response from Otter· Feb 14, 2026
Hi Andy, Thank you so much for your kind words! We’re delighted to hear that Peter made such a positive impression. We’ll be sure to pass your feedback along to him. If there’s ever anything else we can help you with, please don’t hesitate to reach out. -Alex
Timothy I.
Posted
Easy to work with and straight forward.
Response from Otter· Feb 13, 2026
Hi Timothy, Thank you so much for the feedback! We're thrilled to know that you find our services easy to work with and straightforward! We're looking forward to growing your business together, thanks! -Alex
Nicollet A.
Posted
The issue I have been facing is from last one week or so. But Robert have done it in no time. Great communication skills and give a Promotion to this guy if possible.
Response from Otter· Feb 13, 2026
Hi Nicollet, Thank you for taking the time to leave us this feedback! We’re sorry you've been dealing with the menu sync issue for the past week. It’s fantastic to hear that Robert resolved it quickly and kept communication clear throughout. He’ll be thrilled to hear your “promotion” suggestion, and we'll let him know about it! -Alex
Francisco G.
Posted
Mackey was amazing she help me with all my issues.
Response from Otter· Feb 12, 2026
Hi Francisco, Thank you so much for your kind review! We’re delighted to hear that Mackey was able to help you with all your issues. We'll definitely give her a shout-out! Looking forward to growing your business together, thanks! -Alex
