KivoraReviews of trykivora.co

I was disappointed and concerned about this product and the company. The very first thing I look for is a list of ingredients so I can check and see if they are safe. The ingredients listed on the box are unreadble and what they list on the internet does not contain what is printed not he box. Red Flag # 1. The next problem, another buyer said she accidentally ordered 2. That was no accident, after I completed my order and got my confirmation number and gave payment information, I received an email telling me I didn't complete my order. This was sent with instructions on how to complete my order. If I did not realize they already confirmed the order and payment, I would have completed that form and therefore place a second order. BEWARE OF THIS SCAM.

I received my two tubes the other day and I have to say, I was incredibly disappointed. It did not change color at all and felt like a clear lip balm, nothing more. I also noticed that it did not last very long and felt very drying after an hour.

I received my order on October 14, 2026, in a very small package-not the box advertised containing an embellished gold box with a lipstick inside. My disappointment began immediately when I noticed the lipstick was not labeled "Kivora Signature Lipstick," as clearly advertised in the company's Instagram and Facebook promotions. To make matters worse, the lipstick broke the very first time I touched it to my lips! I immediately contacted the company, provided photographs, and explained that the product I received did not match what was advertised. I requested a genuine replacement or a full refund—both reasonable expectations when a company fails to deliver the product it promotes. Their response? They refused, citing "hygiene reasons," and offered me an $11 partial refund instead. I declined and explained that their response was unacceptable. This was not a matter of changing my mind or simply disliking a product. I received merchandise that did not match the advertising and broke upon its very first use. Unfortunately, their next response was essentially the same, with no meaningful effort to resolve the issue. What makes this experience particularly frustrating is that I deliberately ordered directly from their website to avoid purchasing a counterfeit or misrepresented product. Yet the product I received raised exactly those concerns. I'm sharing my experience because consumers deserve to know how a company responds when something goes wrong. A company's reputation isn't built solely on the products it sells. It's built on the integrity of its advertising, the quality of its merchandise, and, most importantly, how it treats customers when there's a problem. I'm amazed that a business would risk losing customer trust, future purchases, and potentially countless referrals rather than simply stand behind its product and make things right. My advice: Think carefully before ordering. Even a relatively inexpensive purchase isn't worth it when a company refuses to take responsibility for what it sells. Extremely disappointed in both the product and the customer service.

Took almost a month to receive. When I tried to look up the shipping number, it was reported they had no information on that number. When it finally came, the product inside both tubes was damaged. It did change color on my lips. Wasn't my favorite color but not company's fault. I'm not even going to try and ask for replacements. Not worth it. Would not recommend and would not buy again.

I ordered the kivora lipstick they marketed for mature women claiming it stayed on all day and was the perfect shade. The lipstick is clear and it is supposed to be the perfect shade just for you. It is perfectly awful. I looked like a crazy old lady wearing it. And it did not stay on or moisturize my lips as advertised. When I contacted them for a refund which I thought I would get with their 90 day guarantee they said they couldn’t accept opened packages. I paid $42 for this lipstick and there is no guarantee because I opened it. How ridiculous. I’m out $42. I should’ve read all the negative reviews before I purchased it. Lesson learned.

Received it tested it no problem started using it and it burned the lips stay away trying to get a full refund. Wish me luck. I am concerned about the after effective of whatever chemicals in it that burned me

Very disappointing! I applied for a refund and was only offered a small percentage of my money to be refunded. Don’t waste your money on this product.

Cheap nasty chemical smell to this product also I accidentally ordered trice but as there’s no company contact was unable to cancel or ask for a refund this is as far as I’m concerned a complete scam for cheap product avoid if you can