Shelley
Posted
Prompt, professional customer service!
When I experienced a small flaw in my new Barevita shoes, I sent a photo to the company with a request for a replacement. Their response was prompt and professional. They needed a bit more info, which they received in a couple follow-up emails, and the replacement shoes were on their way within about 48 hours! VERY HAPPY customer! (The shoes are great--- just developed a small issue with the elastic "laces.")
Response from Barevita Footwear· Apr 30, 2026
Shelley, really appreciate you taking the time to share this. That little issue with the elastic laces is definitely not what we want, so I’m glad we could get it sorted quickly for you. Nice to hear you’re still enjoying the shoes overall. The Barevita Team



