True Gemstone SculptureReviews of truegemstone.com

3.9

Average

52 reviews

True Gemstone Sculpture3.9Average

Rating breakdown

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

True Gemstone Sculpture is listed under Jewelry & Watches in Sacarmento, California.

True Gemstone Sculpture (truegemstone.com) has 52 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.

Showing 11 reviews with 1 star · Clear filters

M.B
Posted Dec 17, 2025
Takes forever
I emailed about my order and never received an email back. It’s been taking forever to come.
Vincenzo C.
Posted Oct 29, 2025
Bad review!
Hello. I would like to give zero stars, but that is not possible. I will give the minimum: one star. I can only be very disappointed and angry: the goods I ordered and paid for were never delivered to my address. The one I am registered with on your account. Best regards. Vincenzo Caldarola.
Response from True Gemstone Sculpture· Oct 30, 2025
Hi Caldarola, We sincerely apologize for your dissatisfaction — we fully understand why you’re upset, and we would feel the same way in your shoes. While delivery issues typically fall under the courier’s responsibility, your satisfaction is our top priority. To resolve this as quickly as possible, we have taken the initiative to contact your local courier and requested full tracking for your package. This is to ensure you receive your jewelry as soon as possible the next day. If you need further updates on the progress, please feel free to reach out — we will do our best to assist you until the issue is resolved.
Katherine P.
Posted Oct 2, 2025
Slow Shipping Lack of Customer Service
Shipping takes too long and they did not expedite the shipping even after they told me they would. Still have not received my necklace and its been almost a month