Excellent
585 reviews
Traveler's JoyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We're a small group of folks that started Traveler's Joy on a stoop in Brooklyn, NY in 2004. However, it all really started in 2003 with the serendipitous meeting of our founders at the first overnight hut of the Milford Track in New Zealand. Taking the company from a muddy hike on the South Island to the world's most popular honeymoon registry in a few short years required a lot of work. Luckily we have the best team in the world! Traveler's Joy continues to grow into a new decade and we're all very excited at what the future will bring. If you have any questions, suggestions, comments, or quotes (or just want to say "Hi!"), always feel free to contact us! You are the lifeblood of our business and the keeper of our hearts.
Traveler's Joy (travelersjoy.com) has 585 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 76 reviews with 4 stars · Clear filters
Julie
Posted
The website was very easy to use and set up. I gave it four stars because the fees taken out of the gifts weren't clearly explained when I set up our site - I think that information needs to be presented a little better at the start. My non tech savvy mother also couldn't figure out how to use the site, which isn't terribly surprising, but it might turn off your older relatives.
Juliana
Posted
I loved Traveler's Joy! My only feedback is that the design of the landing pages could really use an upgrade to something a bit more modern and sleek.
Michelle
Posted
Easy to use and easy to redeem. Of course they keep a percentage of what people give you so that kinda sucks. Overall pleased with the website
Response from Traveler's Joy· Jun 28, 2017
Hi Michelle, Thank you for your review and feedback. Traveler's Joy is always trying to find ways to reduce its costs so that we can lower our fee and provide greater value to our couples. Traveler's Joy is one of the least expensive honeymoon registry services that accepts credit cards. Unfortunately, credit card companies continue to keep fees high for small businesses like Traveler's Joy (up to 4% per transaction) and it is only the largest companies like Amazon and Walmart that receive lower rates. It would be impossible for Traveler's Joy to accept credit cards, have 24/7 customer service, and pay a living wage to the people of Traveler's Joy if it did not have a fee. I assure you everyone on our team is working hard to find a way to lower the fee. In 2015 we created the functionality so couples could receive gifts via cash and checks at the wedding or via mail. With this option, there is no fee. Did you consider using this option? Thanks again for your feedback. I hope the response above provides more background on why there is a fee. Best Regards, Brandon Warner CEO & Co-founder Traveler's Joy
Jill
Posted
Traveler's Joy was convenient and user friendly. My ONLY complaint is that they take a portion of the money. While I completely understand that they need to make a profit (and that all similar sites do the same), many guests preferred to either just write us a check or give cash, which kind of defeated the purpose. But overall my experience was very positive.
Response from Traveler's Joy· Jun 24, 2017
Hi Jill, Thanks for your feedback. In order for us to accept credit cards and pay our team a living wage, we must charge a fee. Three years ago we enabled the option for couples to receive gifts via check or cash from the gift giver. For those gifts there is no fee. I'm sorry you were not aware of that option as that would have eliminated all fees for gifts given that way. Thanks again for your feedback. It is very much appreciated. Best, Brandon Warner CEO & Co-founder Traveler's Joy
DY
Posted
This website helped me and my (then) fiancé receive monetary gifts to apply towards our honeymoon. It was easy to setup and easy for the gift givers to use. Receiving the gifts was simple as well.
Taylor
Posted
I do not think that Traveler's Joy should take the percentage of your funds that they do. However, the ease of the website and options were great.
Response from Traveler's Joy· Jun 24, 2017
Hi Taylor, Thanks for your feedback. In order for us to accept credit cards and pay our team a living wage, we must charge a fee. Three years ago we enabled the option for couples to receive gifts via check or cash from the gift giver. For those gifts there is no fee. I'm sorry you were not aware of that option as that would have eliminated all fees for gifts given that way. Thanks again for your feedback. We are always trying to find ways to lower our costs. Best, Brandon Warner CEO & Co-founder Traveler's Joy
Butler
Posted
it was great but didn't realize we lost a percentage of the money we received as gifts.
Response from Traveler's Joy· Jun 24, 2017
Hi Butler, Thanks for your feedback. In order for us to accept credit cards and pay our team a living wage, we must charge a fee. Three years ago we enabled the option for couples to receive gifts via check or cash from the gift giver. For those gifts there is no fee. I'm sorry you were not aware of that option as that would have eliminated all fees. Thanks again for your feedback. We are always trying to find ways to lower our costs. Best, Brandon Warner CEO & Co-founder Traveler's Joy
Rob and M.
Posted
We had a great experience using Traveler's Joy. It was an easy way for family and friends to show us their love, and it was an easy way for the two of us to say, "Just give us the cash!" All of our guests loved the idea and the easy to use website. The staff at Traveler's Joy was very responsive as well with any of our concerns.
