Excellent
544 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transport Luxury Auto (TLA) is a leader in the luxury auto transportation field. Through our experience we manage to provide our clients with the highest level of customer service each and every time. We have a vast network of trucks available throughout the United States ensuring that you get to ship your car on your schedule. Our experience allows us to tailor our services to your needs. If you don’t see a service offered, always ask, our trained representatives will do their utmost to provide you with the service.
Transport Luxury Auto (transportluxuryauto.com) has 544 customer reviews on Rated Honest, with an average rating of 5.0 out of 5.
Showing 532 reviews with 5 stars · Clear filters
M. G.
Posted
They pick the best carriers so you don't have to worry about your car arriving damaged. Shane was incredibly nice, attentive and accomodating to our needs and checked in at ever point along the way
Neil
Posted
Just shipped my car and it was a great experience from top to bottom
Ashley A.
Posted
Shane was in constant contact with me, whether it was via phone or email. I was a pretty difficult customer and he handled my car with car and me with so much respect and patience. Very amazing service and I am very thankful.
Setheni
Posted
I purchased a vehicle online, first time EVER, and thought that was the hard and nerve-wracking part,,, I had no idea what I was in for as I searched for a company to transport my car from one side of the US to the other safely. Thankfully Transport Luxury Auto, more specifically Jackie G, reached out to me, and made me aware that the brokerage company that was currently showing on the 'load board' to move my vehicle was questionable at best. He went further than that to help me understand the business of 'transporting vehicles' and more importantly how to see/check reviews and ratings other customers had posted, to ensure I did in fact receive my vehicle in a timely manner and in the condition in which it was loaded. I have to admit once he enlightened me I become skeptical of even him, how could I know 'who' to trust' so he pointed me to Transport Luxury Auto reviews - and even when I didn't call him back to book, he again reached out to check on how I was doing and to offer his expertise. Thankfully I made the decision to engage TLA to transport my vehicle. The folks at the dealership confirmed that the transport vehicle arrived when it was supposed to and that the driver was very professional. I was so pleased,,, Jackie G then follow-up with me again to provide me the name/phone number of the driver and I was able to talk to him as he headed across the country with my vehicle - he was pleasant and professional and arrived at the agreed upon delivery location at the appointed time - my car had been well cared for and SAFELY delivered. I will be forever grateful for Jackie's perseverance in reaching out to me, being patient and understanding with regard to my reticent to ship with anyone, now knowing what I did - he answered my every question and provided exceptional customer service. So to Transport Luxury Auto & Jackie G THANK YOU SO VERY MUCH!!!
Patty A.
Posted
Transport Luxury Auto was incredible in shipping our car cross-country, definitely would recommend using them to a friend. Thank you Jackie - so helpful, A+ customer service
Tony C.
Posted
We would use this service again.
Tom T.
Posted
Excellent service, courteous driver and very accommodating dispatcher. Will definitely use again and recommend to others.
bill R.
Posted
i talked to jackie at 11;00 in the morning and my car was picked up the same day at 4:00 and delivered to north carolina the next day..i have to say it was a great expeirence . i highly recommend this company.
