totalleeReviews of totalleecase.com

Déjà que c’est pas donné pour ce que c’est en plus petite surprise de 20€ de taxe à payer à la réception et la protection d’écrans même en suivant exactement le tutoriel elle ne s’applique pas bien

Terrible quality, low grade, does not worth of anything. Not even a $1. Return policy is totally garbage. 1 stay even has a value to me. They don’t with of anything. Be aware of this product.

Horrible customer experience. 4 cases deliverered with the wrong shape. Customer care acknowledged the mistake and put me in a never ending loop. Probably the way to avoid refund. Not serious a company. I've paid 100 pounds for cases and they don't care!

Totallee Cases Are a Total Letdown – Poor Fit, Worse Durability, and Unhelpful Customer Service I bought two Totallee cases — one for my iPhone 16 and one for my partner’s iPhone 16 Pro Max — and both have been an absolute waste of money. Right out of the box, they didn’t feel right. The edges were oddly sharp, almost as if they hadn’t been properly moulded. The fit was questionable from the start — not what you’d expect at this price point. Within just a few months, both cases began to loosen noticeably, and not just one — both of them, at the same time. This clearly points to a design flaw or poor-quality materials. When I contacted Totallee, they did offer to send replacements, but insisted I pay for shipping. Why should I cover the cost of replacing products that were never fit for purpose in the first place? I refused — and rightly so. Now, just a few months later, both cases have literally fallen off our phones. They don’t grip, don’t protect, and are no longer usable in any meaningful way. Terrible quality. Terrible value. And disappointing customer service. I would strongly advise others to avoid Totallee cases — ours failed completely, and the company made us feel like we should pay to fix their mistake. Absolutely not worth it.

The screen protector is terrible. Dust particles under the screen in spite of following all directions. The case was inadequate to protect the phone and screen. I’ve replaced enough screen savers to know. Returning. I better receive a full refund. Shipped back at own expense.

I ordered an IPhone 15 Pro clear case on 9/17/23 and my credit card was charged. On 9/27/23 I reached out via email to customer support and was told my case would arrive on 10/30/23. My case did arrive on 10/30/23, but the box was empty with no merchandise. I called and left 3 messages and sent 2 emails and have not been contacted. What a scam, do not order from this company!

I ordered a case mid September for delivery the first week of October. When no case by October 10, I asked and was told delayed 2 weeks. When that deadline arrived I was told "Your Order has Shipped!" when apparently all that actually happened was that a mailing label had been created. It is now October 31 and the case has still not been delivered to the carrier. I can't comment on the quality of the case having never seen it.

Order #257646 I am so unhappy reading your reply. I wish I have a better experience than the one that I am getting for this purchase.   Your reply suggests that I should wait till end of October before you ship my order (a order that you confirmed on 12 September 2023).  This means that I will expect to receive the phone cover only in the middle of November 2023. Buying a phone cover is not all that difficult.  I can go out now and get one in less than 2 hours.  But for Totallee phone cover,  you need me to wait 2 months? WOW. As such I want to cancel my order.  Please refund the amount of $62.40 to my credit card.  You do not deserve my business. I will call AMEX to follow up on my request to cancel my order.  I am so sorry that I will not patronise Totallee any more in the future.  Nor any of the people that I know.  I will tell them it is not worth to wait 2 months to buy 2 phone cover. Michael