Quintoro S.
Posted
Itailia is very professional and has…
Itailia is very professional and has great customer service. She help me with my warranty replacement.

Excellent
347 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TORCHSTAR® lights up homes of all styles. We prioritize customer-first experiences, partnering with small businesses for excellent last-mile service. Our mission is building an accessible platform where people connect and benefit from our lighting innovations.Together we shine, together we grow – TORCHSTAR® promise.
TORCHSTAR - Light Fixtures Wholesaler (torchstar.us) has 347 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 295 reviews with 5 stars · Clear filters
Quintoro S.
Posted
Itailia is very professional and has great customer service. She help me with my warranty replacement.
Kyle D.
Posted
We purchased a dozen wafer lights a year ago and had issues with one. Italia handled our problem quickly and solved our problem in one day. Would definitely buy more lights from them in the future.
John L.
Posted
They were quick to respond, and to solve my issue.
Steven B.
Posted
Ruby was very helpful. She answered all of my questions. Very helpful.
Randall W.
Posted
Very good customer service. Had a light go out 1 year after purchase and they replaced it with no problems. Highly recommend
Scott J.
Posted
Had a couple of problems but they quickly corrected them. Nice lights
J.
Posted
Helped fix my issue without hesitation.
Tom M.
Posted
Tough finding same model replacement. Had to go directly to Torchstar, who had some remaining in inventory. Customer service was great.