SO
Posted
Horrible, what happened to you guys?
This order never shipped, I never received anything. I reached out to them on multiple locations and never received a response. Ultimately, I had to open a dispute with my bank to get my money back.
Poor
315 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThoughtCloud – Top CBD hemp oil manufacturer & supplier of CBD products formulated by the most experienced pharmacist in the industry!
Thoughtcloud CBD (thoughtcloud.net) has 315 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
Showing 174 reviews with 1 star · Clear filters
SO
Posted
This order never shipped, I never received anything. I reached out to them on multiple locations and never received a response. Ultimately, I had to open a dispute with my bank to get my money back.
PJ S.
Posted
Haven’t received my subscription orders for the last 2 months. No one returns e-mail or phone calls. Trying to figure out if they are still in business. Love the products. Worst customer service.
Anna
Posted
I never received my package. Tried contacting the company. No one has responded.
Tamara J.
Posted
Never received the product
Sallie Cosby T.
Posted
What I ordered never arrived.
Richard D.
Posted
Been over a month since y'all took my money and never sent me my supply nor responding to my messages.
Pat M.
Posted
I placed my second order with this company May 23, 2023. As of today, June 16, still haven't received my order, nor a response to my many attempts to contact company requesting info about order. I am contacting BBB and putting in a fraud claim to my credit card. This is the worse costumer service I have encountered in quite some time. Don't know if they are having issues, but almost a month is plenty of time for something to happen. Definitely will not use this company again.
Claudia Cumberland M.
Posted
I would have been happy with any sort of correspondence about my order, even if just to say it would be late. No product, no refund, no communication.