Ruth R.
Posted
Helpful and Proficient
TN was helpful, friendly, all while resolving my issue.

Excellent
3,113 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Ruth R.
Posted
TN was helpful, friendly, all while resolving my issue.
Rebekah Callahan, L.
Posted
I've used Therapy Notes for 4 years. Customer services has been fabulous and prompt every single time! Their platform is very user friendly and not overly complicated like other platforms I have used. I also like that their forms are customizes specifically for therapists. Therapy notes has been a huge support for running my private practice. I would highly recommend them!
Leslie
Posted
I have been using TherapyNotes for three years in private practice, three years prior in a group practice. The support is excellent, with quick emailed follow up after I call them for support. The emails provide detailed steps outlining how to address the problem - this has been immensely helpful! I would highly recommend them - always professional, patient, and well trained in their jobs.
Denise H.
Posted
The Therapy Notes team is always friendly and helpful. No matter how challenging or basic my support need may be they assist with patience!!!
Hilary C.
Posted
My practice has used TherapyNotes for over 8 years, and there are so many features that support private practice success. Aside from their work to continue to evolve with the needs of the field, they are incredibly responsive and helpful when there is a user end challenge. They have exceptional customer service and have a great team with excellent communication and follow through. Problems are rare, but their investment in partnering with my practice is valuable and validates why they are such a great asset. Plus, problems are rare - but if I have a problem I am confident that they will resolve it and are great to work with.
Theresa P.
Posted
TherapyNotes' support goes unmatched. If I have a question, no matter how small, I get a response quickly with clear answsers.
Cheryle J.
Posted
The team member was patient and very informative for my needs. Keep up the great service.
Jeff S.
Posted
THE best, most responsive customer support around. I really appreciate them!