TherapyNotes, LLCReviews of therapynotes.com

TherapyNotes has provided such an easy way to transition into private practice. The customer support is fantastic!

I have been using therapy notes as my private practice EHR for six weeks. I have found it easy to navigate. I appreciate the billing and insurance billing assistance. The 24 hour help line has saved me a lot of time. The help folks are patient, friendly, answer my questions and walk me through learning the new system. At times the help desk has helped me articulate what my question even is. The 24 /7 assistance is why I chose therapy notes and it is working very well for me, 6 weeks in.

TherapyNotes is a great EHR system. I like the simplicity of the EHR.

I rely on Therapy Notes for scheduling, documentation and billing and I am never disappointed. Customer Service is available 24/7 for the rare issue or concern and they provide an exceptional experience with their efficient, professional, knowledgeable, and patient staff. I highly recommend therapy notes for your practice.

I had minimum waiting time to talk to tech support. The person helping me was professional and easy to talk to. The problem was resolved to my satisfaction.

Customer Service made our user experience great! Therapy Notes staff spends the time to help us get it right. Even if it takes a long phone call to walk us through the steps, they stay until we're sure we have the answers we need for success! Patience, professionalism, and a strong knowledge base are qualities we can rely on working with Therapy Notes customer service. There's a lot to be said about the human element when using software.

Lizzy was the best she walked me through creating a document and was there every step of the process.

I was having problems with logging in etc. on TherapyNotes and the support staff there was positive and very helpful. I love TherapyNotes and am glad they have stringent verification guidelines to protect our HIPAA information. Easy to work with and professional. Thank you!