Martha H.
Posted
Very helpful
Very helpful, and always available.

Excellent
3,113 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Martha H.
Posted
Very helpful, and always available.
Rita D.
Posted
You won't find better customer support with any other company. I don't care what industry. I always feel heard, they have mechanisms in place to be able to see what I see, and walk me through the learning process. I would give the customer service 10 stars if I could. The program itself is pretty easy to use, especially if you have used other more complicated EMR's.
Alyssa K.
Posted
I'm impressed with the customer service. It's so quick and efficient! I've been dealing with some medical challenges (plus having Twins) which has made it difficult to be able to do some things on my own. Brian helped speed up the process of the problems that I was having, and get it completed without be having to do anything further. This gave me less stress!
Christie B.
Posted
This platform is SO user friendly! Customer support is amazing. They actually answer the phone with a real, live, English speaking person, and they want to help me. What a concept!!! I just wish I would not have wasted a year struggling with SP.
Susan H.
Posted
TherapyNotes is extremely efficient and well organized. The customer service is excellent.
Kristen P.
Posted
Therapynotes is affordable and user friendly. Their customer care staff are friendly, patient and easily accessible. The portal is easy to use for communication with my clients. I am very satisfied with the service.
Karrie L.
Posted
TherapyNotes is incredibly intuitive, saving our team valuable time and energy! Their customer service is very responsive and thoughtful. We've tried other EHRs and nothing compares!
John-Paul C.
Posted
Great platform! Easy to use and wonderful customer support team. Highly recommended!