shannon M.
Posted
Therapy Notes Support
Spoke with the representative Brittany and she was very helpful. All of my questions were answered and she even followed up with tall the additional information we discussed.

Excellent
3,113 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
shannon M.
Posted
Spoke with the representative Brittany and she was very helpful. All of my questions were answered and she even followed up with tall the additional information we discussed.
Nilda T.
Posted
They responded fast and accurate for every question i have ever asked.
Teresa M.
Posted
Summer R at TherapyNotes helped me sp professionally and thoroughly. Thank you so much Summer!! Someone deserves a raise. hint hint
April L.
Posted
TherapyNotes has good customer service communication. When I write an email, they respond the same day stating that they are assessing my question and will get back with me. Then they usually get back to me within 1 business day. Their phone support is helpful, too, but usually I like the convenience of emailing them. The last time I had an issue the service representative sent concise, detailed steps for me to follow (my question was about how to create a Superbill) and I was able to complete the task on the first try.
Chloe Caldera L.
Posted
Expertise, kindness, quick response, follow up, and the product is the best available, bar none.
Soul M.
Posted
The folks at TherapyNotes "go the extra mile" to foster the success that we all want practicing care-giving in these intense times of such great need. This is the EMR I started with and could not imagine ever needing or wanting to look elsewhere for such comprehensive options.
Cindy S.
Posted
The Support Staff at TherapyNotes are awesome! When it’s time to change my password, I inevitably mess it up and get locked out. They are quick to respond with kindness.
Melanie H.
Posted
We really appreciate the prompt response, and all of the wonderful customer service!