Poor
555 reviews
ThePhotoStickHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Get ThePhotoStick or ThePhotoStick Mobile to easily and securely backup all your photos and videos and free up space on your phone or computer.
ThePhotoStick (thephotostick.com) has 555 customer reviews on Rated Honest, with an average rating of 2.5 out of 5.
Showing 325 reviews with 1 star · Clear filters
chris F.
Posted
I bought this 'special deal' photostick...still awaiting it but Royal Mail want me to pay £22 customs charge to receive it - so all UK buyers beware - you can buy better without paying the huge price !!!!!!!
Wayne D.
Posted
The software has to be the worst ever. This item is a total rip off. Why are they still in business. It does hardly anything it claims to. It hangs and after spending three evenings putting 13,000 photos in separate folders the software threw them all out again. Won't transfer from Windows 7 to Windows 10. Emailed them but they didn't respond. Well jacked off. Total crap.
GAY W.
Posted
After waiting over a month for the stick to arrive, I looked at the reviews and their website I've realized I've probably been scammed. It can take up to 14 weeks to arrive outside of US. The 30 day money back guarantee starts when you order, so by the time you get it, it's no longer valid. I'll have to pay more tax/import duties when it does arrive, and by the looks of the reviews it won't work as promised. I feel pretty stupid for not checking first.
Donna P.
Posted
Ordered 2. Didn't work AT ALL. They sent replacement. Replacement didn't work at all. I don't know how this company stays in business. To get a refund, they require you request a number of some sort and fill out a return sheet and then MAIL it to them snail mail. So bad. I guess they stay in business by hanging onto our money as long as they possibly can. The product is junk.
Martyn L.
Posted
Photostick failed to respond after being used once. Looking for a refund via Paypal. Also cost £20.57 import charges> no indication of this in the purchasing information.
Joan F.
Posted
Please don’t buy this garbage! What a waste of hard earned money. I feel so stupid. Bought two. Extra charges on top of exchange and it doesn’t even work. Please don’t waste your money. This is a scam!!!
Brian S.
Posted
Hopeless. Downloaded only 3% of photos and will do no more and I was charged in US$ when the advert clearly states Australian $ so finished up paying 30% more than expected. Can't get a sensible answer whether that was Photostick or PayPal's fault.
Roger A.
Posted
Mine has crashed twice - now doesn't work at all 4700 wasted. emailed support 1 month ago - no response - don't waste your money
