Excellent
800 reviews
The Monitoring CenterHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 631 reviews with 5 stars · Clear filters
Stuart A.
Posted
Had some initial setup issues which were resolved quickly with a call to support. Support was friendly, well informed and proficient. I'd recommend TMC to anyone.
Response from The Monitoring Center· Feb 13, 2020
Thank you Stuart! We appreciate your positive feedback and look forward to servicing your security needs.
ADRIAN M.
Posted
I have to honestly say that dealing with Mirella at the monitoring centre was absolutely phenomenal. She answered all my questions very clearly and concisely. I myself have worked in customer service for several years and she is top notch! I would definitely recommend the monitoring centre based on my experience.
Response from The Monitoring Center· Feb 12, 2020
Thank you so much Adrian ... you have made my day!!! Welcome on board and please do contact me directly should you require any assistance in the future. We appreciate you business!!!
Brigitte
Posted
The technician took the time to ensure every sensors in the house were working with the reprogramming of the existing panel. There was no push to sign on for any extra features. The service was outstanding the sale representative and the technician. There was even a phone call two days ahead of the appointment to confirm timing.
Response from The Monitoring Center· Feb 8, 2020
Thank you Brigitte ... our pleasure :). Welcome on board!!!
CHARLES S.
Posted
Problem with communication and technician. Planning on cancelling the contract within the 3 day period.
Response from The Monitoring Center· Feb 7, 2020
Hi Charles ... Our Service Manager has contacted you and we trust we have remedied this issue and look forward to servicing you and your loved ones' security needs. Thank you for your understanding and patience. Should you require any further assistance please do contact me directly :). Mirella, Sales Manager 1-866-247-4999 Ext 2235 or email [email protected].
JURGEN D.
Posted
Installed on time and problem free.
Response from The Monitoring Center· Feb 5, 2020
Thank you Jurgen!!!
NORMAN A.
Posted
The technician was on time as per original scheduled, very professional and very familiar with the system he was to connect to. Also the lady in the office was very helpful to accommodate my appointment which should of been cancelled as I didn't confirm the appointment by 5pm the day before, as instructed on the message left on my phone. Thank you
Response from The Monitoring Center· Feb 5, 2020
Thank you Norman ... looking forward to servicing your security needs!
KYLE N.
Posted
Adam did a great job explaining everything to me.
Response from The Monitoring Center· Feb 4, 2020
Thank you Kyle!!!
NIKOLA
Posted
Very professional and it was pleasure dealing with.
Response from The Monitoring Center· Feb 4, 2020
Thank you Nikola!!! Welcome on board :)
