The Monitoring CenterReviews of themonitoringcenter.com

My experience was excellent! I switched because after being an ADT customer for 20 years ADT-TELUS wanted to come out install some proprietary panel and sign me up on a 3 or 5 year term and charge me $500. I called the monitoring center and scheduled an appointment. The gentleman that came out to my house was very knowledgeable, installed a new cell module, went through the entire system (26 access points) added a new zone, provided me the mobile app and in a couple hours it was all done and my monitoring was moved over to TMC. I highly recommend TMC!!!

When I contacted the TMC and spoke with Mirella, was impressed with her explanation of equipment and price. Then she transfer me to technical support to setup an appointment for installation. Ron the technician arrived as schedule and did a fantastic job with detailed information about the system. Am glad that I changed provider.

Very friendly staff, super reasonable pricing and with a huge selection of packages and options to suit almost everyone's needs. No pressure tactics or tricks to upsell you. I would recommend without a reservation. We recently purchased a house that had an existing good but a bit antiquated system. The TMC team helped us upgrade our system and add on to it for a reasonable price. Found them after doing a fair bit of searching around. I liked that they did not push me to throw away what I had already. We once triggered the alarm by accident and the centre called us within a second. Very happy with the whole experience.

I found the whole experience to be a good one. The technician was very good and helpful with and questions.the alarm system works great!

Recently moved to a new location. Adam came and was very knowledgeable. He installed and programed our alarm system with over 20 zones. He taught me how to use the system. The monitoring center is amazing. From the installation and call center agents, you guys are awesome.

very good, everything installed nicely and accurately. everything runs smoothly, and everything was well explained.

Our entire experience with monitoring centre from our first call to the install and instructions was amazing.

I needed to upgrade my alarm system and decided to search for the alarm company with good reputation. I chose TMC and they have not failed me. First, the sales manager was very helpful and answered large number of my questions, and provided me a reasonable quote. Then, they sent a technician, Hose who was extremely thorough, helpful (answered a lot of questions) and flawlessly installed the system. Once it was done I could control the alarm system from the panel or the app on my phone. One more time, I had various questions, which TMC stuff answered quickly and very satisfactory. Finally, I tried to trigger the alarm and TMC called me immediately, checked my credentials and again answered my questions. Highly recommend.