Excellent
800 reviews
The Monitoring CenterHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 103 reviews with 4 stars · Clear filters
Sunshine
Posted
Thank you for your services. During the time of hardship is nice to know that still there are those CEO’s an CFO’s that are thoughtful and caring in nature to serve the public..
Response from The Monitoring Center· Dec 10, 2020
Thank you!!
ZURGHAM S.
Posted
Sales team including manage did a great job, quite , schedule, good. First appointment technician did not show up while I had taken a day off , he was stranded in his previous appointment as per dispatcher. New schedule was appointed after almost 3 weeks as they are fully booked/ You guys need to increase manpower and stick to your schedule.
Response from The Monitoring Center· Nov 22, 2020
Thank you Zurgham!!! Noted we appreciate your feedback!!
DEEPAK K.
Posted
Ours is a new account. Been with them for a few months only. Had a false alarm one night & they responded promptly. Not had much experience yet hence giving 4 stars for now.
Response from The Monitoring Center· Nov 21, 2020
Thank you Deepak!!! Welcome on board!!
Adu
Posted
Its ok nothing so special. I am only having a problem when i use my phone to arm or disarm. Couple times when i am going to disarm using my phone I dont see the disarm screen but instead i can only see the screen it says ‘favorites’. I tried to log out and log in again but still the same. What can i do?? So i let it alarm so i can disarm it from the main board.
Response from The Monitoring Center· Oct 14, 2020
Thank you Adu ... I will have our service department contact you and assist. :)
RICHARD L.
Posted
Generally you perform ok. However the main item that bothers me is that you are almost impossible to reach as each time I tried I was put on a waiting list that took forever and discouraged me of waiting. I think you are looking after the monitoring correctly but if one wants to reach you it is almost impossible-
Response from The Monitoring Center· Oct 1, 2020
Thank you Richard ... COVID has presented a few additional issues ... we do appreciate your patience and yes we are here for you!
JEMIMA O.
Posted
A visitor accidentally triggered my alarm off and the call came promptly to very...the lady at the end was very understanding and professional. I will recommend Alarm monitoring center any day.
Response from The Monitoring Center· Oct 1, 2020
Thank you Jemima!! Happy to be of assistance :)
JOE L.
Posted
Your Vancouver tech was good so far no problems
Response from The Monitoring Center· Sep 11, 2020
Thank you Joe!! Welcome on board!
RAFFI B.
Posted
The installation went smooth
Response from The Monitoring Center· Aug 24, 2020
Thank you Raffi!!
