Liz
Posted
Customer service is amazing!
Customer service is amazing!! I also loved the design of my envelopes! The only complaint I have is that some of the ink rubbed off when my guests received their invite in the mail.

Excellent
644 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For nearly four decades, we've helped businesses ditch the status quo and make direct mail simpler, smarter, and more successful. From campaign strategy to the production floor, we do it all in-house, so your mail lands in the right mailboxes on time, every time. And we pair that expertise with the technology and data to make every campaign work harder. It's our job to make yours easier.
The Mailworks (themailworks.com) has 644 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 21 reviews with 4 stars · Clear filters
Liz
Posted
Customer service is amazing!! I also loved the design of my envelopes! The only complaint I have is that some of the ink rubbed off when my guests received their invite in the mail.
Melanie U.
Posted
Great service. Very responsive. One thing though--I chose the envelope with a design on the inside flap but they sent me the plain envelope.
Gina S.
Posted
Very helpful- the site could be more user friendly. Was having trouble with saving corrections
Customer
Posted
Almost every email response was very quick, and the final products were exactly what I ordered.
Amanda N.
Posted
My invitations are so beautiful and I’m very glad I found pretty polite via Facebook advertisement. The only thing I didn’t like was that I had to glue in the card liners myself .
Shelby
Posted
Great Product! Overall had a really good experience, I only give 4 stars because it almost seemed like my orders wouldn't be shipped till I checked up on them. Ordered everything back in January and have just now received the final pieces...and only received those after following up to inquire about where they were at.
Response from The Mailworks· May 7, 2018
We're so happy that you loved your wedding invitations! We apologize if there was any miscommunication, but orders are not printed until the customer approves the final design. We send the first draft within 1 business day and, once approved, orders are shipped in 3 business days or less. We've looked into your and UPS says it was delivered on January 17th. Please let us know if this is incorrect because this would be a problem we would absolutely need to address!
Penina
Posted
The invitations, rsvp cards, and thank you cards were lovely and all to expectations. There was only a bit of trouble with communications with me.
Rev. Bill B.
Posted
Reasonable quotes. They kept to their commitments. Always willing to provide extra help/advice on best practices.