Excellent
421 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio. Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.
The Luxe Nomad (theluxenomad.com) has 421 customer reviews on Rated Honest, with an average rating of 5.0 out of 5.
Showing 413 reviews with 5 stars · Clear filters
Libby
Posted
Jessica Batubura was very help polite and friendly. Great serivce.
Response from The Luxe Nomad· Jun 30, 2026
Dear Libby, So glad Jessica was so polite and friendly throughout! Great service is what she does best. We look forward to welcoming you! The Luxe Nomad team
Kelly M.
Posted
Gracie was amazing with quick helpful response, highly recommend
Response from The Luxe Nomad· Jun 30, 2026
Dear Kelly, So glad Gracie was quick and helpful for you! That's exactly what we like to hear. We look forward to welcoming you! The Luxe Nomad team
Gary
Posted
John Ryan helped me with my queries and reservation. Very efficient and helpful with my booking for The Vale Rusutsu.
Response from The Luxe Nomad· Jun 30, 2026
Dear Gary, So glad John was so efficient and helpful with your reservation! We look forward to welcoming you to The Vale. The Luxe Nomad team
Kelvin E.
Posted
Booking was quick and seamless Maydel and Johanah were extremely helpful and quick in replying my questions via email. Will definitely book through them again.
Response from The Luxe Nomad· Jun 30, 2026
Dear Kelvin, Happy to hear Maydel and Johanah made the booking so quick and seamless! Always glad to have you back. We look forward to welcoming you again! The Luxe Nomad team
iamgod
Posted
I had a great experience booking my upcoming stay with Niro. He was incredibly professional, responsive, and provided all the details I needed regarding transfers and gear rentals. The process was smooth and stress-free. Looking forward to my trip in 2027! Highly recommended.
Response from The Luxe Nomad· Jun 30, 2026
Dear guest, So glad Niro made the booking process smooth and stress-free, with all the details on transfers and gear sorted! Looking forward to having you in 2027. We look forward to welcoming you! The Luxe Nomad team
Michelle T.
Posted
Our experience was so incredibly good. I really cannot speak highly enough of Johanah in assisting with our accommodation. Johanah was well supported by Eman and Snow who diligently followed up with me to confirm our needs. This team is professional, considerate and exercised their initiative on my behalf so well to secure my accommodation. I would recommend to anyone and commend Johanah and the team. Thank you.
Response from The Luxe Nomad· Jun 30, 2026
Dear Michelle, So glad Johanah, Eman, and Snow made securing your accommodation so smooth! That kind of teamwork and initiative is exactly what we strive for. We look forward to welcoming you! The Luxe Nomad team
NPG
Posted
I appreciated such a quick response to my reservation enquiry. Jessica was so helpfull, which resulted in me booking for 13 nights. I can't wait to get to this fabulous property.
Response from The Luxe Nomad· Jun 30, 2026
Dear guest, So glad Jessica's quick response made all the difference — 13 nights is quite the trip! Can't wait for you to experience it. We look forward to welcoming you! The Luxe Nomad team
Sarah
Posted
Outstanding customer service. Helpful, very detailed, responsive and friendly. Jessica and Gracie were extremely helpful and as a result I was able to book my trip and get exactly the room I wanted without any issues at all. Superior service, thank you!!
Response from The Luxe Nomad· Jun 30, 2026
Dear Sarah, So glad Jessica and Gracie made your booking experience so smooth, and got you exactly the room you wanted! That's the kind of detail and care we strive for. We look forward to welcoming you! The Luxe Nomad team
