Excellent
421 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio. Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.
The Luxe Nomad (theluxenomad.com) has 421 customer reviews on Rated Honest, with an average rating of 5.0 out of 5.
Showing 413 reviews with 5 stars · Clear filters
Terra R.
Posted
Joey and her team were excellent! They were professional, friendly, helpful and responsive. All of requirements were met and we were pleased they tried to understand why we made certain specific requests and tried to accommodate them. Great concierge service!
Wanx Wan Sim C.
Posted
Niro was super helpful, patient n very responsive. She has made our ski holiday much more enjoyable.
Response from The Luxe Nomad· Dec 20, 2019
Dear Wan Sim, Thank you for review! :) Glad to hear Niro helped out and hope you enjoyed the slopes! Kind regards, The Luxe Nomad team
LT
Posted
This was our first time using your services, and will definitely not be our last. Niro and team, thank you very much for all the help rendered in the run up to our holiday. You were very patient despite the numerous questions and hundreds of emails in the lead up. You were also on hand to help when we needed during our trip. Here's wishing you a lovely Christmas, and an even better year ahead. Regards.
Wally
Posted
First time engaging The Luxe Nomad and they were instrumental for our lovely vacation in Hokkaido. Joey W is a star and despite my busy work schedule, he patiently helped to coordinate the travel plans of the two families comprising nine people and even spotted discrepancies so that I could return the rental car on time. Many thanks Joey and the TLN team!
Response from The Luxe Nomad· Dec 20, 2019
Dear Wally, Thank you for your wonderful review and we are glad to hear you had a great vacation! Joey always goes above and beyond to ensure everyone has a good Hokkaido holiday :) Hope to assist you on your next trip! The Luxe Nomad team
Carrie
Posted
The service provide by Luxe Nomad was excellent. Service was prompt and Jesse was a great help with recommendations and bookings of the ski lessons, and ski rentals. Even the booking and recommendation of the one day tour to Otaru was excellent. Everyone was very happy with the whole overall experience. It definitely made our holiday in Niseko very memorable. Thanks so much.
Response from The Luxe Nomad· Dec 19, 2019
Dear Carrie, Thank you so much for your wonderful review! We are glad you were happy with the team's assistance and that you enjoyed your tour to Otaru. We hope you will holiday with us again soon! Happy holidays, The Luxe Nomad team
Soma S.
Posted
Jesse was excellent at sorting out the finer details of the booking. The villa that was recommended was excellent and the entire group loved it. Will definitely make the booking with them next time round.
Response from The Luxe Nomad· Dec 19, 2019
Dear Soma, Thank you so much for your kind review and feedback! We are so happy to hear you loved the villa and can't wait to assist you on your next holiday (hopefully soon, too much holiday is never a bad thing..!) Best, The Luxe Nomad team
Lim Soo K.
Posted
The concierge service provided by Luxe Nomad was excellent. The staff were very responsive to our requests and even last minute changes. I would like to give special thanks to Tammy who has helped us with the numerous bookings and reservations. I will definitely book my next trip with them.
Response from The Luxe Nomad· Dec 12, 2019
Dear Soo Khim, Thank you for your wonderful review! We are always more than happy to assist and it's great to hear the team took great care of you :) We hope you help you on your next break! Best, The Luxe Nomad team
Bryan
Posted
Had a great experience booking with Luxe Nomad. Hotel booking was really easy and the staff (Ling and company) was really responsive and provided a lot of different options that will fit your preference and budget. On top of that, their complimentary concierge service is excellent! Jesse L was really helpful in making restaurant recommendations and reservations, booking day trips and all transportation arrangements. He definitely made planning for our trip really easy.
Response from The Luxe Nomad· Dec 12, 2019
Dear Bryan, So happy to hear you had a great experience and found the best place to book! Ling and Jesse are fantastic members of the team who always go above and beyond :) We hope you have an AMAZING holiday! The Luxe Nomad team
