Excellent
421 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio. Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.
The Luxe Nomad (theluxenomad.com) has 421 customer reviews on Rated Honest, with an average rating of 5.0 out of 5.
Showing 413 reviews with 5 stars · Clear filters
Ken
Posted
Excellent Service :) Very Responsive and Helpful.
Response from The Luxe Nomad· Feb 24, 2020
Dear Ken, Thank you very much for your review! Glad that you had a good trip and we hope to see you again soon! The Luxe Nomad team
Jane
Posted
Jesse and the team provided an excellent service making planning a trip so easy - every detail was covered and reminders provided when necessary. As this was a special trip, we paid a bit more than usual and it was worth every penny. The hotel, ski rental and lift passes couldn’t have been better and The Luxe Nomad team made it all possible. Thank you, The Luxe Nomad! Jane
Response from The Luxe Nomad· Feb 24, 2020
Dear Jane, Thank you very much for your lovely review and glad to hear the trip went well :) We love nothing more than hearing a holiday went well! We hope we can welcome you back again soon :) The Luxe Nomad team
Iyngaran
Posted
Joey did an excellent job for our ski trip to Niseko. We have now gone on the same trip twice and she is a safe pair of hands. Seamless and easy to deal with. Thank you Joey!
Response from The Luxe Nomad· Feb 19, 2020
Dear Iyngaran, Thank you for your lovely review and glad to hear Joey took good care of you! We hope to welcome you back for the next season :) The Luxe Nomad team
Cindy
Posted
Great trip curator. followed up regularly prior to departure and got everything right. The Luxe Nomad booked our hotel, airport transfer, ski passes and ski rentals. Our trip was delightful and completely headache free. Recommending them highly :)
Sarah
Posted
Joey W who handled our recent ski trip to Niseko did an excellent job. Fast and efficient on response time, she even called into the ski rental shop whilst we were there to sort out a misunderstanding for us. All arrangements were fulfilled as promised and will definitely use them in future again. Fuss free holiday dream come true!
Response from The Luxe Nomad· Feb 7, 2020
Dear Sarah, Thank you very much for your wonderful review! Glad to hear Joey took good care of you and your group, it's our aim that booking a holiday, feels like one :) Hope to welcome you back again soon! The Luxe Nomad team
Tom
Posted
Luxe Nomad really knows how to treat customers - very good service indeed. This was the 2nd time we used Luxe Nomad and we will be happy to use them in future again.
Response from The Luxe Nomad· Feb 7, 2020
Dear Tom, Thank you for your lovely review and for booking with us for the 2nd time round! We hope to see you through many more holidays :) Kind regards, The Luxe Nomad team
Fred U.
Posted
it was a wonderful Trip and perfect organized i recommend to anybody who like to have nice relaxed Holiday, perfect!
Response from The Luxe Nomad· Feb 2, 2020
Dear Fred, Thank you for your wonderful review! We hope we can assist you on your next break :) The Luxe Nomad team
Wilco
Posted
Our concierge Jess has done a great job in preparing our trip. Very responsive to our requests in general and at the same time helpful with (alternative) bookings specifically. We are very happy with choosing the Lux Nomad and will contact them again for our next Japan ski trip.
Response from The Luxe Nomad· Feb 2, 2020
Dear Wilco, Thank you for your lovely review and great to hear Jesse took great care of you! We hope to assist you on your next holiday :) The Luxe Nomad team
