Amber
Posted
Shipping problems
It was supposed to take 5 days to receive now I might get it after 11 days. How can that be safe?
Response from Happy Howl· Aug 13, 2026
We completely understand your concern—when food is delayed, safety is the first thing on your mind! We shipped your order the very day it was placed, and while an 11-day transit time is an unusual carrier delay that falls far short of our normal standards, we want to reassure you that your food is 100% safe. Our recipes are shelf-stable for up to 2 years and engineered to stay completely fresh in temperatures up to 119°F, so the extra time in transit won't affect its quality or safety at all. We are so sorry for the frustrating delay, and please reach out as soon as it arrives if you need anything else!


