The Farmer's DogReviews of thefarmersdog.com

Response from The Farmer's Dog· Apr 22, 2023

Picky eaters can be so tough, but we're glad she's eating our turkey and beef recipes without a problem! Best poops in the neighborhood is definitely cause for celebration in our books 💩 Please keep us posted on how she's doing - we're always here to help. We've also passed along your feedback regarding our pork recipe as searching for ways to improve is always top of mind for us.

Response from The Farmer's Dog· Mar 20, 2023

Hi there, we're sorry if your experience with us fell short of expectations. We always strive for clear communication, as we never want you to be charged without your knowledge. For this reason, we do send a reminder email that includes the cutoff date to make any needed adjustments, as well as state that The Farmer's Dog is a recurring subscription service on the last page of checkout. Additionally, while we insulate all deliveries well enough for food to travel to its destination and still be safe to eat, occasionally, delays out of our control can occur. If this arises, our team is always more than happy to help any of our customers (and their dogs!) with any orders that arrive below expectations. Lastly, we release the funds immediately when issuing a refund, but depending on your bank, it can take 5-10 business days. We recommend you check in with them for more specifics regarding their processing time. If there's anything else we can do to help, please contact [email protected].

Response from The Farmer's Dog· Jan 3, 2023

Hi Rachel! We are not the same company. Currently, our products are only available within the United States. Apologies for any confusion!

Response from The Farmer's Dog· Nov 26, 2022

Mealtime is now the best part of the day! It can take some time to adjust to the new diet - this is a big change for some dogs. We're so glad things have turned around and your puppies are loving every bite. If there's anything we can do to improve your experience, send us an email at [email protected]. Thanks, Joyce!

Response from The Farmer's Dog· Oct 29, 2022

We sincerely apologize for the experience you had, Alena. This is not the service we aim to provide. We see that you've been in touch with Abbie on our Customer Experience team and so please don't hesitate to reach out if there is anything else we can do to help.

Response from The Farmer's Dog· Oct 28, 2022

Dinner time has never been better! We're so happy you've been able to manage your dog's weight and he's enjoying his fresh recipes. If there's anything we can do to help improve your experience, please send us an email at [email protected].

Response from The Farmer's Dog· Oct 22, 2022

Thanks so much, Joseph! If there's anything we can do to help improve your experience, send us an email at [email protected].

Response from The Farmer's Dog· Jun 28, 2022

Thank you so much for your feedback, Scott! Rest assured, our recipes are formulated by board-certified veterinary nutritionists to be complete and balanced for dogs according to AAFCO standards and we have an ACVN on staff. Our fresh recipes are mostly meat with a moderate amount of fresh produce that provides specific nutritional properties. Dogs are omnivores and can successfully digest plant matter. That said, at the end of the day our goal is to see more dogs eating real food so if you’ve found something fresh and nutritionally balanced that works for you, we’re happy to hear it ❤️ Tell your dogs we say hello!