tory B.
Posted
rep was very helping knowable and…
rep was very helping knowable and understanding to my issues
Response from The Build Card· Jul 19, 2024
Thank you for the kind words! We are always here when you need us.

Excellent
584 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 535 reviews with 5 stars · Clear filters
tory B.
Posted
rep was very helping knowable and understanding to my issues
Response from The Build Card· Jul 19, 2024
Thank you for the kind words! We are always here when you need us.
JOHN W.
Posted
Informed and great service
Response from The Build Card· Jul 11, 2024
Thank you! It was our pleasure.
CHRISTINA L P.
Posted
The customer care representative was phenomenal! She answered all my questions and took the time to make sure that she understood the problem I was telling her about. It’s great when you reach someone that takes the time to HEAR you. Thanks so much.
Response from The Build Card· Jul 8, 2024
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
CHRISTIAN P T.
Posted
The customer service representative was of great help! TBC needs more people like this! She is amazing!
Response from The Build Card· Jul 3, 2024
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!
ALISHA F O.
Posted
The representative went above and beyond to assist me. Because of him I was able to get my rental car. He stayed on the phone until the process was complete.
Response from The Build Card· Mar 7, 2024
Thank you so much for the kind words! I’m glad we were able to get your issue resolved. We will give a shout out to the employee who assisted you.
SAMUEL GARCIA I.
Posted
Outstanding customer service with compassion and understanding
Response from The Build Card· Feb 6, 2024
Thank you! We are so glad that you had a great experience with Autumn.
RICHARD HASSELL I.
Posted
Agent was pleasant
TRACEY L S.
Posted
Best customer service and knew knowledge or job
Response from The Build Card· Jul 24, 2023
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!