Megan
Posted
Easy to talk to
Easy to talk to, easy to set up and easy to walk through
Response from Text Request· Jun 3, 2026
Megan, glad we were easy to work with! Please reach out to [email protected] with any questions.

Excellent
455 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 360 reviews with 5 stars · Clear filters
Megan
Posted
Easy to talk to, easy to set up and easy to walk through
Response from Text Request· Jun 3, 2026
Megan, glad we were easy to work with! Please reach out to [email protected] with any questions.
Bryan D.
Posted
Easy to work with and quick process
Response from Text Request· Jun 3, 2026
Thank you for this review!
Donna M.
Posted
Customer service is pleasant and patient and able to answer all of my questions
Response from Text Request· Jun 3, 2026
Donna, I've passed the kind words off to our success teams! Thank you
Jason
Posted
If you've dealt with services like this before, you'll understand when I say, this was the first that didn't feel icky. 'no thanks, we wouldn't use that feature' and that was the end of the upsell. Was very pleasent. Interface is modern and fast.
Response from Text Request· May 18, 2026
Jason, thank you for leaving us this review. I've passed your kind words off to our sales team!
Todd J.
Posted
customer service was friendly,engaging and well prepared to walk me thru setup
Response from Text Request· May 7, 2026
Todd, thank you for leaving us a review!
Julie Liz J.
Posted
We just started using this company and I am excited for the potential it has for our agency and communicating with our beloved clients.
Response from Text Request· May 12, 2026
Julie, thank you for leaving us a review! Please reach out with any questions.
Brian H.
Posted
Carrie was a rock star! got me from stage zero to compliant texting in 3 days when other companies were saying weeks
Response from Text Request· May 12, 2026
Brian, thank you for your kind words. I'll let Carrie know she's a rockstar!
Aamer R.
Posted
Profitable platform!
Response from Text Request· Apr 29, 2026
Thank you so much for leaving us this review!