Text Request Reviews | Read Customer Reviews of textrequest.com

Text Request Reviews | Read Customer Reviews of textrequest.com

Text Request reviews

Showing 360 reviews with 5 stars · Clear filters

Trent
Posted Oct 10, 2023
Great customer service and quality…
Great customer service and quality product.
Response from Text Request· Oct 11, 2023
Trent, thank you so much for this review. I've let the Success and Support teams know about your praise.
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Code N.
Posted Oct 5, 2023
Easy to navigate
Easy to navigate. Did a similar text program before that had issues. Very easy to filter customers. Great customer service.
Response from Text Request· Oct 9, 2023
Thank you for taking the time to leave us a review. Glad that our customer service has been a help!
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Lillian V G.
Posted Oct 4, 2023
I can send text messages from my…
I can send text messages from my laptop. great
Response from Text Request· Oct 9, 2023
Thank you for leaving us a review
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Alex
Posted Oct 2, 2023
Fast service
Fast service
Response from Text Request· Oct 3, 2023
Thank you for the review! Glad you enjoyed a quick process
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Allen
Posted Oct 2, 2023
Customer Service!
Our branch just started using Text request less than a month ago and I was having technical issues and could not resolve them on my own. My support rep helped resolve issues asap and communicated with me the entire time (even followed up after it was resolved). I highly recommend them!
Response from Text Request· Oct 2, 2023
Allen, thank you for taking the time to leave us a review. We hope that no other issues come up, but if they do, we are eager to help you and your team.
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Age-Less M.
Posted Sep 27, 2023
Coming from being a Zip Whip customer
Coming from being a Zip Whip customer, Text request is not user friendly. It is a lot more steps and we have been having issues with it since we started with it last week. Group messages are a little difficult to put together. The only thing that was easy was transferring the info right from zip whip to text request.
Response from Text Request· Sep 27, 2023
Thank you for taking the time to leave us a review. Sorry that you find us not to be user-friendly. We do have a few more dashboard views that you might like more: https://help.textrequest.com/message-views Please let us know if you have any questions.
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Jessica
Posted Sep 21, 2023
You are very easy to deal with
You are very easy to deal with. Somtimes for me, email or text is the easiest since I am on the phone so much.
Response from Text Request· Sep 21, 2023
Thank you for taking the time to leave us a review.
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Trust me, I'm a D.
Posted Sep 14, 2023
Like "The Good Old Days"
Great old fashioned personal, attentive service.
Response from Text Request· Sep 14, 2023
Thank you for taking the time to leave us a review. Glad to hear you've experienced great service.
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