Excellent
42 reviews
TextellentHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Textellent's robust business texting services provide SMS, MMS capability for customer service, sales and marketing texting programs.Textellent's business texting solution and text message marketing provide make it easy to design, manage, measure and integrate SMS and MMS campaigns. Whether used for customer service, sales or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and short-codes for easy opt-in programs with TCPA compliance by AI.In addition, Business Texting directly from any web application or web page is also supported via Textellent Messenger (a free Google Chrome extension).
Textellent (textellent.com) has 42 customer reviews on Rated Honest, with an average rating of 5.0 out of 5.
Showing 41 reviews with 5 stars · Clear filters
Alliance Enterprises SSL, I.
Posted
Alvin was beyond exceptional. He was patient and made sure I understood every step of the way!
Response from Textellent· May 21, 2024
Thank you! We're glad Alvin was helpful and patient.
Joseph S.
Posted
Alvin is awesome, he help me setup Textellent. The system works great. I used Textellent in the past and now I am back again because the system is excellent. PS: Alvin provide excellent customer service and deserve a 20% salary increase.
Response from Textellent· May 21, 2024
Thank you! We're happy to have you back and that you're pleased with the platform.
Obinna E.
Posted
They are always there to assist you. The technical support teams are great.
Response from Textellent· Jul 1, 2024
Thank you for your review! We're glad to hear that you find our technical support teams helpful and always available to assist you.
Jorie
Posted
Working with Textellent has made communication with our clients much easier. We can contact them and receive a response within minutes. Halloween was a Blast with our Text Blast!!
Response from Textellent· Jul 1, 2024
Thank you for your review! We're glad to hear that Textellent has made communication with your clients much easier.
robert B.
Posted
We want to thank John for his professional and excellent support today for ensuring our team is updated on using our programs is working to the fullest potential! We are humbly grateful! Thanks a bunch for everything!!!! Looking for to working with him anytime! Happy Thanksgiving to him, his family and the entire Textellent team! AWESOME!!!
Response from Textellent· Jul 1, 2024
Thank you for your review! We're glad to hear that our team provided excellent support and helped your team.
Ana A.
Posted
Great service no time waiting and helpful staff
Response from Textellent· Jul 1, 2024
Thank you for your review! We're pleased to hear that you experienced good service and found our staff helpful.
Jesse Gabrielle K.
Posted
Fantastic customer support! The response time is instant and issues are resolved quickly. You're in contact with people in real time versus automation. It makes the experience even better!
Response from Textellent· Jul 1, 2024
Thank you for your review. We're pleased to hear that our customer support has met your expectations.
Graciela A.
Posted
Excellent service
Response from Textellent· Jul 1, 2024
Thank you for your review!
