Excellent
588 reviews
TermlyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
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Termly (termly.io) has 588 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 509 reviews with 5 stars · Clear filters
Josh B.
Posted
Great experience with Termly! They have a very clear format and everything is easy to follow. Their customer support team is fantastic and very swift. Will absolutely continue to use Termly with all of my businesses.
Ray B.
Posted
Melissa followed up on a conversation that I mistakenly abandoned. We had a critical issue that I was seeking assistance with that ultimately required your dev team for an account migration. Not only did Melissa follow up with me, but she stayed on top of the transaction until all of our needs were met. Melissa's diligence in pursuing a resolution and her positive attitude throughout the process are exactly what we seek to instill in our account executives here at Rev.io. Well done, Melissa and well done, Termly! Ray Bargas Director of Engineering Rev.io
Stephan P.
Posted
Today I had the pleasure to deal with Melissa to get my subscription canceled after it was charged to my credit card for the next year. The reason I canceled was because the company is no longer in business but the recurring sub went thru because I must have done something when canceling through the account settings. Melissa was extremely professional and friendly and resolved the issue the same day and issued a full refund. If I ever need this service again I'm definitely using Termly again. Thank you again for the great service I received over the years. Stephan poulin
Response from Termly· Oct 19, 2023
We appreciate you taking the time to share your experience with Termly, Stephan. We'll make sure to let Melissa know about your feedback. We hope to be of service to you again in the future. Please don't hesitate to let us know if ever you require further assistance.
Akash M.
Posted
Termly makes the really complicated job of figuring out privacy guidelines and how to deal with cookies super simple. With Termly we aren't worried that we will run afoul of the law regarding privacy and cookie management. This is gold for an early stage company like ours.
Response from Termly· Oct 19, 2023
We're thrilled to receive such an excellent rating, Akash. Our goal has always been to allow our customers to create and generate their policies easily. That way, you can focus on running your business. We will strive to continue to provide you with the best service possible. Please don't hesitate to contact us if you have any questions. We're here for you anytime!
Razan E.
Posted
Melissa Albert was amazing to work with. She was quick to the point answered my questions with details and professionalism
Response from Termly· Oct 19, 2023
We appreciate you taking the time to share your experience with Termly, Razan. We'll make sure to let Melissa know about this. We're happy that a member of our team has helped you with your questions. Feel free to reach out to us again if you have questions.
Stella Z.
Posted
Lesley is one of the best customer service advisors / assistants! Quick responses and help!
Response from Termly· Oct 19, 2023
Thank you so much for taking the time to leave us a review, Stella. Melissa is one of our best reps and we're glad she was able to assist you with your queries. Please don't hesitate to contact our team should you require assistance. Thank you!
customer
Posted
Overall great service. Updates happen in real time so I don't need to worry about keeping ontop of new regulations. When I have used support, they have been quick to deal with my enquiry.
Response from Termly· Oct 19, 2023
Our team is thrilled to receive such an excellent rating! We really appreciate you being a customer and helping share the word about us. Please don't hesitate to contact us if you have any questions. We're here for you anytime!
Sergii
Posted
Lesley has been nothing short of exceptional in her assistance. Every question I posed was met with a clear and thorough response, reflecting her deep knowledge and dedication. The complexities I encountered were effortlessly untangled by her expert guidance. I'm deeply grateful for the time and patience she dedicated to ensuring my complete satisfaction. A truly commendable professional!
Response from Termly· Oct 19, 2023
Thank you so much for your kind words, Sergii. It delights us to know that a member of our team was able to help you navigate through your account and thoroughly explain our services. We'll make sure to let Lesley know of your feedback. Again, please don't hesitate to contact us should you have questions in the future.
