tastytradeReviews of tastytrade.com

Disappointing experience. They closed all Australian accounts with very little warning, and my initial email was never received, which meant I effectively lost 30 days. There was no apology. All positions liquidated! Trying to work with the banking team to get my money out was also unnecessarily painful and time-consuming. After this experience, I would not use them again.

Poor Communication and bad decisions. The people feel really unprofessional. - I had some positions closed over the weekend with NO warning. The timestamps of the notifications were AFTER the position was already closed out. Email saying "you might be in risk, please deposit XXX amount" -> That same day (less than 9 hours later, I deposit the money) --> log in, only to find that "oops it was ALREADY closed out" Obviously no help or recourse because it the transaction was already done. - Less than 24 hours later the stock recovers. turning what was on track to be a good profitable week into a terrible disaster. No heads up, no help. Just a "oops, thats too bad"

Very terrible experience, I have been trying to withdraw my crypto to my external wallet and I have been getting Outgoing transfers are temporarily unavailable due to maintenance. Please check back later, for a week now and others has been experiencing the same problem

Disappointed Aussie - After IG took over, it when down hill rapidly. Look elsewhere for a more trustworthy broker.

I had a very disappointing experience with Tastytrade. The platform's bracket order functionality is currently broken. I cannot use take-profit and stop-loss orders together, which is a critical feature for anyone managing risk. Previously, the stop-loss percentage input didn't work either, forcing me to enter prices manually. What's even more frustrating is that customer support has no idea when the issue will be fixed. Their only recommendation was that I stay in front of my screen and monitor the price myself. That's simply unacceptable for a professional trading platform. Risk management tools should be reliable. If basic order functionality doesn't work and support can't provide a timeline for a fix, it's hard to trust the platform with real money. I expected much better.

I have a few accounts with other trading brokers, and decided to test the TastyTrade platform since they offer very nice, intuitive graphic analysis. The platform itself is very good, but the customer support team is incompetent and lacks knowledge. I only call 3-4 times, but the people I reach are lacking in customer support skills. I wish they would fire all of them and hire people from Schwab, for example, day and night. Second problem: I have been unable to link my business account to my BlueVine business bank account since January 6, 2026. Today, July 1, 2026. As they requested, I uploaded my most recent bank statement. They don’t provide any responses- no communication, nothing. You have to call and ask. First, they said they cannot do that for my bank, even though the other 3 brokers don’t have any issues. Then they said that the name does not match the account even though it is an exact match. They don’t reply back, and now they come up with a new excuse: “We would not be permitted to link a personal checking account to your business tastytrade account.” BlueVine does not even offer personal accounts, so much for competency, those people. Absolutely terrible customer support. Fire them all and hire new people.

Can't get my funds released. It's been a hassle to get my funds released in a timely manner. They keep telling me they will check but still hasn't given me a legitimate answer, It's been 5 business days

TASTY TRADE IS NOT PROFESSIONAL OR TRUSTWORTHY. Onboarding was horrible. Their online portal for document uploading does not work. So emailed them to their "secure" email address - once - then twice - then three times - then four times. They told me they didn't get anything, but these emails did not come back to me as undelivered. So where did they go? Then was finally told that I needed to send more info. Was being civil the whole time but this really takes the cake!! When I finally called in to see what else was needed, I was cut off, put on hold mid-sentence and treated poorly by two different people. Seems like everybody is having "a bad day" over there.