Poor
36 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TamayaTech is a Reseller of manufactures from HP, Hewlett Packard, to IBM to CISCO to Sun and more.
TamayaTech (tamayatech.com) has 36 customer reviews on Rated Honest, with an average rating of 2.3 out of 5.
Showing 23 reviews with 1 star · Clear filters
Sean J.
Posted
I bought a motherboard for a customer and paid for 3 day shipping. I still have not received it a week later. Calls do not get returned and no one answers their emails. Based on their reviews it sounds like this is a pretty common issue with them. I would never purchase from them for a customer again. Now one of my best customers is second guessing me. I should have known better.
Eddie Mahiko I.
Posted
Placed an online order on 9/7. No reply until I sent a followup email on 9/15 only to be informed the item was back-ordered and they expected a shipment in the next 5 business days. Authorized the purchase on 9/16 based on this expectation only to see 5 days come and go AGAIN with no response/update. Sent a followup email on 9/29 and have not heard anything from anyone! It's been nearly 4 weeks and I just contacted my credit card company to start dispute proceedings. Is THIS what you call customer service? I'm amazed they're even in business...BUYER BEWARE!
Billy T.
Posted
This company seemed okay initially during the purchasing process, but when the item I received was DOA and I had to return it and then when I got the replacement (could have been same one) and it was DOA I said OH NO. Since then I haven’t been able to get anyone to return any of my calls or email. I’ve filed a complaint with the BBB and we’ll see what happens. If you’re considering making a purchase I’d recommend staying away from this company.
Response from TamayaTech· Sep 12, 2014
I am sorry you are having problems , but this 2nd unit we sent you was tested twice before we sent it to you so we could avoid this type of issue. Something must be going wrong on your end , you got this 2nd power supply on Thur 7/31/2014 1:11 pm and you are telling me a month later that you have another issue again and that its DOA, again it was tested before it shipped out to you , since it has been so long since you got it , the best I can do is have you ship it back to us and we can confirm that you did not blow the power supply or if it is defective by your cause and if not then we can send you another replacement only. We do our best to help all our customers the best we can.
lizzy
Posted
I haven't bought anything yet because Ive been trying to get a hold of them for over a week with no responses to emails or phone messages left. Every time I call i receive a recording telling me all representatives are busy please leave a message and one will get back to you as soon as possible. They haven't yet. it shouldn't take that long to get a response. All i want is a simple answer.
Response from TamayaTech· Sep 12, 2014
At this time this customer was trying to contact us, we were moving and am very sorry our systems were down for a week in a half. We do try to do our best to help all our customers.
Liz
Posted
Ordered a peripheral through TamayaTech, waited two days for shipping confirmation. Emailed the company to have them admit they were out of stock of the item but "would be receiving new demo units" soon. The company that make the item went out of business a year ago, so unless Tamaya has a time-bending wormhole...
Response from TamayaTech· Jun 28, 2012
I am sorry for any inconvenience but we do try very hard to take care of our customers and is why we checked for the customer if any were available in distribution rather than just saying sorry we can't help you right now. We do get these in from overseas distributors and can supply them sometimes. We have over 2 million products on our site which makes it very hard to keep it updated with availability, but we do try very hard update as much as possible. But if you have a problem , please call in and talk to a rep and I am sure we will do our best to help you. Thank you
Debra
Posted
We ordered our goods a month ago and they still have not shipped. We contact them via all 3 phone numbers and no call back or warm body on the other end. We email them and get no response. The customer we ordered for thinks the worst. Debra DuBois XOS Technologies, Inc. 407.936.0823
Jacky
Posted
I've been trying to order a motherboard from this company for the past 3 months. They keep saying that they have it in stock on the site, but then they email me saying, "Hi, the product you have requested was on back order. The last shipment came in today and the product they sent us was not correct. We don't know how much longer it will take us to get the correct product in, so we can keep your order on back order and let you know when it comes in and if you still need it at that time, we can ship it to you then, or we can cancel your order. I am sorry, You have not been charged and your order has been canceled for now. Please let us know what you would like us to do thank you" I ordered the product once 3 months ago, and then ordered it again today, and they sent the same email for both times giving me that lame excuse like it is not their fault. I've replied, but still haven't heard from them yet. I've even tried calling, but I got a lame excuse saying that all of their representatives are busy and that I should leave a message instead of waiting. I've called again, same thing. I can't ever speak to a person. This company is HORRIBLE!!
