Great
125 reviews
SweetNight Mattress, Furniture and Sleep SolutionsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
'SweetNight' is a rapidly growing global mattress, furniture and sleep solutions company bringing high quality sleep related products to the world. With our manufacturing base in Asia, our factories, supplies to the world's largest markets such as North America, Asia, Europe and the Middle East. Our goal is to bring modern solutions to modern sleepers using innovative materials and design to support your sleep.
SweetNight Mattress, Furniture and Sleep Solutions (sweetnight.com) has 125 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 98 reviews with 5 stars · Clear filters
Renee
Posted
Great customer service and very quick to respond. Had an issue with my mattress inflating and the not only provided suggestions but when the issue persisted they offered me a 4in mattress topper. Truly appreciate all their help.
Lanny
Posted
I realized I needed a 10" mattress instead of a 12 ". They were patient with me. We just finalized everything. Everybody was wonderful. Mattress is great and fun opening it up and see it "grow". I have managed hotels and definitely appreciate their level of service! definitely recommend them!
customer
Posted
Great texting correspondence!
Jessica C.
Posted
What a great company!! I was having difficulty getting used to the mattress and I reached out to them. They sent me a topper, fast…it is heavenly (I sleep all night now). Alice was my support specialist and she was seriously so amazing. I will for sure buy from this company again just because of the customer service. Thanks again Alice!!
R.W.
Posted
Gabrielle from Sweetnight responded immediatelyto my message and was extremely kind, patient and helpful in taking care of my request. To me an outstanding customer care experience!
Robert F.
Posted
Courteous professionals who exemplify the best customer service experience. Tracy promptly consulted her supervisor to resolve my dilemma. I thank them both. If Tracy might interrupt the delivery before Friday that would be greatly appreciated, too! 👌
J.H.
Posted
Thank you to Gabrielle who was the person thru Sweetnight I was emailing back and forth with, she made everything run smoothly. We purchased a mattress but were not at all comfortable on it, really wasn't working for us. She made sure we did everything we could to see if it was a problem with the mattress, or our comfort needs. She helped us find a different one after listening to our issues. Box of 2nd one was a bit beat up, but the way they wrap the mattress meant it was still perfect inside. Highly recommend Sweetnight, they stand by their brand and are very kind and respectful when dealing with customers. Very comfortable mattress, and we really needed a new one!
M H I.
Posted
Bought the $700 Mattress on Amazon. The company had it on sale for $379 Amazon did refund the difference. I have had it for 2 weeks now and we love it. We are sleeping great. I really like it. This is my second one. The last one lasted a bout 12 years pretty good.
