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665 reviews
Swap.com - Online Thrift & ConsignmentHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We enable a community of thrifters to find affordable, quality secondhand apparel for the whole family. Being an online thrift store, we make it easier than ever to filter through like-new, pre-owned clothing brands, toys, and more, keeping millions of items out of landfills which is something everyone can feel good about. We hand inspect every item so you don't have to! Plus, you can find up to 90% off average retail pricing. Don't like it? No worries. We have hassle-free returns to make online thrift shopping for men, women, children and babies a breeze.
Swap.com - Online Thrift & Consignment (swap.com) has 665 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 453 reviews with 5 stars · Clear filters
Humble O.
Posted
I've been doing business with them for years now (buying and selling), and have nothing but great reviews to give. Great customer service and packaging, speedy shipping, and wonderful items! They're my number one go to for back to school and winter fill ins for my children!
Beverli S.
Posted
Love this site and I always get things wrapped and boxed nicely! On or ahead of schedule...Great and friendly customer support!!
Shara J.
Posted
I had a great experience. The sizes were perfect. The quality was so good I am a very happy customer and will continue to shop here.
Yael S.
Posted
Swap.com is my number-one go-to for awesome finds at amazing prices. Super variety, organized by material and size and sometimes even specific measurements such as skirt lengths... I love that I can return anything that doesn’t work for me and have a store credit, and if something is not as listed I get a refund for it. Their prices can’t be beat- super fair and easier than thrift store shopping in-person because they ship straight to your home for free if you spend over a reasonable amount. Five stars- love you swap.com...
Theresa O.
Posted
Excellent condition and my friend really liked them. Her daughter loved them and put them all on at the same time. She insisted on wearing the hat to bed! I am so happy that I found this site.
Kathryn Jurgens A.
Posted
A wonderful company. Return policy is very easy, their customer service is wonderful. I have shopped around to find a good consignment store and Swap.com is definitely the one. Having 3 kids ranging from age 12 to 3 years old, i buy things for each of them. And also for myself. I have always been very satisfied with all my purchases. I would recommend this shop to anyone and everyone ❤️
Shannon S.
Posted
I have bought and sold items on swap.com. I have been 100% satisfied with both. Online shopping can be tricky. But I can return any items I am not satisfied with for free with instore credit. That's a win/win for me. As far as selling clothes online, I have had a very low rejection rate and the only fee I have been charged so far is the shipping fee to swap. What I have made from sales is more than I would from a garage sale with no hassle. I have tried my local consignment shops but they didn't want the brands I wear. My taste is different than the demographic I live. I have had only positive expereinces with customer service as well. Very fast reply and very courteous. I have read the bad reviews on selling and I have to disagree. My experiences have only been good!
Monica
Posted
Have had only positive experiences with Swap.com. I will continue shopping here! Great prices on great clothes! Keep up the great work!
