Excellent
731 reviews
SurveySparrowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 135 reviews with 4 stars · Clear filters
Vanesa R.
Posted
I used it for one of my college projects. I was very helpful, and the review system was efficient. I was able to gather valuable insights. However, I'm not giving them five stars because it was a bit pricey for me to go premium.
Mohammad W.
Posted
I have used SurveySparrow several times and it helped me to get insightful user feedbacks from the real users which is critical for my project. It's quite easy to use and intuitive.
Jay
Posted
Great program, really helped me analyze my survey data
Pratik S.
Posted
I used SurveySparrow for taking survey for my web app. I shifted from google forms to SurveySparrow. The thing that influenced me with SurveySparrow was the User Interface which is responsive and accessible on mobile phones as well. Most of the surveys are send on the gmail and almost 90% of the target audience are using mobile to checkout their mailbox. I got more responses with SurveySparrow. The User experience is smooth on mobile screens as well. Making the Survey was super Duper easy and I loved the Drag'n Drop feature.
M C.
Posted
SurveySparrow has been a very useful tool with a simple, smoother user interface. Our customers have pleasant experience using it. Subtracted one star for my experience with customer service as responsiveness and follow-through is lacking. Recently I had to renew my plan and had a question about it. It took me 4 attempts to get a customer service rep to continue the conversation and actually receive the solution (a fairly simple one I might add). Overall, we enjoy the product.
KL
Posted
Overall a pretty decent survey tool. A couple minor improvements: - Ability to customize list-based questions that's not a set format - Ability to label the URLs for the survey (not tied to usernames) so they look more legitimate for the purposes of sending to customers
maya
Posted
Good website for earning cash but it is difficult. I don’t use it often
Umut
Posted
Survey sparrow was pretty competent in creating a simple survey experience for our customers. Easy to use with the expected functionality. In the platform, reporting was adequate while the only reason I am not delivering 5 stars is the depth of integrations available.
