Average
628 reviews
Sur La TableHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MAKE GOOD FOOD. INVITE PEOPLE. DO IT DAILY.Making and sharing food sets a place for talking, listening, and being -- together. What comes from the kitchen is a daily act of generosity, and one worth celebrating.OUR PRODUCTSDiscover your next cooking inspiration—we carry the best assortment of quality kitchen goods you’ll find anywhere.OUR COOKING CLASSESWhat started at our Berkeley store in 1996 quickly grew into America’s largest hands-on cooking class program.OUR STORESStop by our stores to satisfy all of your kitchen and dining needs in one place. No stores nearby? Great news—you're already on the right website!OUR ROOTSFrom the day that Shirley Collins opened our first store in Pike Place Market in 1972, we’ve been committed to a simple idea: Make good food. Invite people. Do it daily.
Sur La Table (surlatable.com) has 628 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 402 reviews with 5 stars · Clear filters
Nick E.
Posted
On line order wouldn't finish processing. Customer assistance handled the order manually from start to finish. Very courteous and thorough.
Response from Sur La Table· Sep 7, 2022
Hi Nick, thanks for sharing!
DAckley
Posted
I booked a Date Night cooking class for the Domain in Austin, Texas, but my confirmation listed a class for Houston. I immediately called customer service and Abel was able to cancel my original reservation and get me booked at the correct location in less than 10 minutes!!!
Response from Sur La Table· Sep 6, 2022
Thank you so much for your feedback! We appreciate hearing from our customers. Happy cooking.
Karin
Posted
Somehow, I registered for the wrong location of my Thai Class, which probably isn't clear when you buy it. But, I manage to call Adrian, an agent ,and had a good response of reversing everything. Now I am looking forward to a wonderful experience in the cooking class.
Response from Sur La Table· Sep 3, 2022
Hi Karin, Thank you sharing your experience with us. We appreciate hearing from our customers. Happy Cooking!
Courtney H.
Posted
My experience with Sur la Table, was a 5 star experience! Ordering products, customer service is was all awesome! Highly recommend using Sur la Table
Response from Sur La Table· Sep 3, 2022
Courtney - thanks for the great feedback about your ordering experience. We appreciate that you shop with Sur La Table!
Hope
Posted
My experience with Christopher was fantastic. I messed up my cooking class date and he was able cancel and refund the wrong date. He then scheduled the proper date and was able to keep my special discount code. Thanks again for all your help!!
Response from Sur La Table· Sep 3, 2022
Hello! We are extremely happy to know about your five star experience with Chris! Happy cooking.
Annette R.
Posted
I ordered the wrong set of glassware by accident It said to call in order to start a return. Chris was my customer service agent and he was outstanding. In no time we had my package ready to go back, and he took away my frustration over ordering the wrong thing… As well as putting a smile on my face. Job well done Chris, Job well done!
Response from Sur La Table· Aug 30, 2022
Hi Annette, thank you so much for your feedback. You put a big smile on our faces!
Nicole
Posted
Chris was very helpful in assisting me cancel & rebook a cooking class. Very smooth process.
Response from Sur La Table· Aug 29, 2022
Hi Nicole, thank you so much for your feedback. We appreciate your support! Happy cooking!
Robin A.
Posted
Christopher provided exceptional customer service.
Response from Sur La Table· Aug 30, 2022
Robin, Thank you for the 5 Star review ! We appreciate you being a Sur La Table customer !
