Average
628 reviews
Sur La TableHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MAKE GOOD FOOD. INVITE PEOPLE. DO IT DAILY.Making and sharing food sets a place for talking, listening, and being -- together. What comes from the kitchen is a daily act of generosity, and one worth celebrating.OUR PRODUCTSDiscover your next cooking inspiration—we carry the best assortment of quality kitchen goods you’ll find anywhere.OUR COOKING CLASSESWhat started at our Berkeley store in 1996 quickly grew into America’s largest hands-on cooking class program.OUR STORESStop by our stores to satisfy all of your kitchen and dining needs in one place. No stores nearby? Great news—you're already on the right website!OUR ROOTSFrom the day that Shirley Collins opened our first store in Pike Place Market in 1972, we’ve been committed to a simple idea: Make good food. Invite people. Do it daily.
Sur La Table (surlatable.com) has 628 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 402 reviews with 5 stars · Clear filters
Darcy V.
Posted
Every time I have needed to contact customer service about an order they have fixed my issues quickly and easily. It’s only been twice and once was completely my fault. Itzel was the rep who assisted me today and she is definitely a treasure that Sur la Table needs to recognize.
Response from Sur La Table· Sep 16, 2022
Darcy, thank you for sharing feedback about your recent experiences. We appreciate that you chose Sur La Table!
Linda T.
Posted
Heidy was amazing. She not only helped me with the appropriate wording for a birthday greeting in Spanish, but she also fixed the problem I was having with the website! She was pleasant and very smart about the information.
Response from Sur La Table· Sep 16, 2022
Hi Linda - Sorry to hear you had a problem on the website. We are happy to hear that Heidy resolved it for you. Thanks for chopping with Sur La Table!
Donna Y.
Posted
Christopher was great helping me find the guests who provided gifts in my wedding registry.
Response from Sur La Table· Sep 15, 2022
Donna, I am so happy that Christopher was able to assist you. Thank you for the feedback
TOD D.
Posted
Yesterday I placed a very large order that did not get confirmed. I spent hours on it and was dismayed to not find my cart with the items in it. Sebastian patiently walked me through the order and explained how it happened. More importantly, he was able to recreate my cart for me and saved me endless hours and frustration. Thank you SLT and Sebastian!
Response from Sur La Table· Sep 15, 2022
Hi Tod, Thank you for sharing your experience with us! We are glad to be of assistance and are glad your order was able to be completed. Thanks for shopping at Sur La Table.
Nonon
Posted
Excellent service received from Chris, very helpful and kind.
Response from Sur La Table· Sep 15, 2022
Hello! Thank you so much for your feedback. You put a big smile on our faces!
Aly
Posted
Polite and helped me quickly
Response from Sur La Table· Sep 14, 2022
Aly, Thank you for your 5 Star review !
Daniel
Posted
Chris, with the help line, helped give me some information regarding modifying my reservation and was very helpful.
Response from Sur La Table· Sep 14, 2022
Hi Daniel, thank you for taking the time to share your experience with us and for choosing Sur La Table!
Armine K.
Posted
I had a great experience with Sur La Table’s customer service. Chris patiently answered my questions and resolved concerns. Very friendly and professional. Thanks Chris!
Response from Sur La Table· Sep 13, 2022
Armine, thank you for the kind words and for trusting us!
