Surefire LocalReviews of surefirelocal.com

Update see my previous review. I cancelled in January. They still charged me. I had to fight to get a refund. They credited me back and ask me to take down my previous review after the refund. I did not and then they still keep charging me. $3,000. They are crooks

I'd give this company negative stars if I could they're the worst website company ever then after I canceled, they keep trying to still bill me and they're not even doing my website. Beware of this company and they outsource everything to India. You can't even get a hold of anybody and people quit you never have the same person to talk too!!

I bought into the GeoJuice program they have and how it would help boost the business. It does nothing but put a marker on a map in their system. It took months to get onboarding completed, and it was painstaking with many emails and calls producing very few results. They built a new website for me that was quite underwhelming, it also did not produce any results for me because the backlinks and keywords are formatted poorly. The persons responsible for setting up accounts and connecting your profiles are outsourced. They don't respond to emails and calling is troubling with some barriers. It gets to the point that you can make one change a week. Communication between the inner departments is extremely poor and does not get documented in their system, so you get pushed down the line with someone new always needing to catch up on what has happened or hasn't. I escalated trying to cancel and got a new manager who wasn't outsourced. Antonio pushed things along and was able to get my onboarding completed and everything functional. It still didn't produce any results because the advertisements are so poorly done that they don't have any reach. I am in the process of canceling my trial period and hope my experience doesn't resemble what others have documented. This "marketing company" doesn't even have their own Google business account, probably because it would be too easy to find the poor reviews. They will probably respond to this before addressing my cancellation emails.

Terrible company!!!! Promised a website and local marketing. Three months and $3,000 later no website and zero marketing. Now I have to file three credit card disputes. 5/20/26 Surefire Local responded making it sound like I have not contributed to the process. They were given all the information and access they needed and still did not produce any product or service. I have reached out to them multiple times and they just keep claiming they are working on it.

Worst company ever, they are scammers not a real operation but a scam company stay away from them, after requesting 100 times not to be called they keep calling you with different numbers. We will sort this over court and we have sent the necessary paperwork to our lawyers.

Extremely unprofessional, won’t take no for an answer. Conversation started out fine, but over the next hour it went downhill quickly. Fil Asgedom continued response after I politely asked for discontinued communication. Said I should use logic instead of these reviews on this site. I appreciate the real responses found here to help me make an informed decision- I will never use this company and will ensure he does not have the opportunity to disrespect other companies. 0/10 experience, sounds like a used car salesman.

My experience with Surefire Local has been extremely disappointing and raises serious concerns about deceptive business practices. After signing up, the service delivered little to no value, communication was inconsistent, and support was slow or unresponsive. When I attempted to cancel, I received no acknowledgment, no confirmation, and no resolution — yet the billing continued. I even spoke directly with their director, Brian, who assured me the issues would be addressed — yet nothing changed. After that call, the company continued to dodge communication, ignore my cancellation requests, and charge my card without authorization, including using methods I never approved. I reached out multiple times through email and their website contact form with no response, but I continued receiving marketing emails almost daily. The contrast between ignoring cancellation requests while continuing to charge and spam customers feels intentionally misleading. Based on my experience, I cannot recommend this company. Businesses deserve transparency, accountability, and honest billing practices, and I did not receive that here.

The absolute worst company to use for advertising everything is outsourced they ignore your calls texts and emails neglect you SEO to a point google shuts down your business page so good job Mike pierce maureen Moran and Noah ford for some of the worst experience ever received lost all my reviews and google business page went down and received almost no help from Surefire local who I pay every moth except for the last 2 because the chief technology officer Maureen Moran agreed they have not worked on my account for 2 months so once again Mike pierce maureen Moran and Noah ford that’s for being the absolute worst I reccomend you hire a tree stump before sure fire local response time is about the same Edit the business profile was taken down because was not being updated through directories and lack of care thanks for trying and responding to a review 20 days later just to confirm the slow response quicker than a tree stump this time good for you and I’m very happy we are parting ways I signed on with another company I shouldn’t have to chase after a company that I pay to complete work we both agreed that should be done onboarding took 3 months and you guys just kept taking my money all while doing nothing for bettering my online presence a marketing company like yours is all out sourced no one cares for the customer you do not follow through on what you say you are going to then have to chase back after you example was not supposed to be charged for a month because in boarding took 3 months and you guys still charged and had to send a refund back missed appointments with no call backs week at a time no response especially while a business google profile is down that you are in charge of taking care of The best thing you can do to help is refund me for every month of this contract And I bet you will still send rhe bill this month the only thing you are consistent with Should be last edit but guess what they definitely did send the bill and get paid it’s the best thing they do is the billing department always on point