John N.
Posted
Took care of me promptly with seamless…
Took care of me promptly with seamless customer support. They sent me a brand new replacement under the 2 year warranty
Response from SUPCASE· Jun 24, 2026
Glad we could make that an easy one.

Excellent
818 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 750 reviews with 5 stars · Clear filters
John N.
Posted
Took care of me promptly with seamless customer support. They sent me a brand new replacement under the 2 year warranty
Response from SUPCASE· Jun 24, 2026
Glad we could make that an easy one.
Scott E.
Posted
Everything about my supcase phone case is great. It’s the only case I trust my phones with. Their customer support is g re at too. The rare occasion of needing to use the warranty is the best. I recommend supcase to all my friends and family
Response from SUPCASE· Jun 24, 2026
We appreciate you spreading the SUPCASE word. Hope your friends and family end up loving their cases too 😄
Harrison Z.
Posted
Yessssssss
Response from SUPCASE· Jun 23, 2026
Love that 😄
Mike Z.
Posted
Great experience with a return and replacemnet. Super easy to deal with and git the new case within days of the claim being filed.
Response from SUPCASE· Jun 23, 2026
Glad we could make it easy.
Rachael
Posted
I ordered 2 cases that were on sale. When I got my order one was the wrong size. At first I was told there were no returns or exchanges. After I clarified the issue was not on my end, they offered to send the correct product after I sent the case I received in error back to them. Inconvenient but I was willing to wait the extra time. The next day I had an email stating that my case was being shipped out and I needed to do nothing else. Within a week I did get the correct case and im satisfied with how the situation was handled. These are good cases, and worth the money.
Response from SUPCASE· Jun 23, 2026
Thanks for sticking with us while we worked through that. Glad everything worked out in the end.
Christopher S.
Posted
Great customer service, excellent warranty
Response from SUPCASE· Jun 23, 2026
Appreciate that.
Jonathon H.
Posted
Already dropped it over 2metres high and did not damage to the case or phone, definitely will buy this case again when I need it
Response from SUPCASE· Jun 23, 2026
That’s quite a drop. Glad everything held up 💪
Jesse P.
Posted
Warranty was fast and simple process. Let me emphasize the easy part. Communication was swift and received my case within the week. Very satisfied with the customer support and product.
Response from SUPCASE· Jun 22, 2026
Good to hear it was easy for you :)