Ferdinando S.
Posted
Every as promised!
Every as promised!
Response from Sun Valley Saunas· Sep 5, 2025
Thanks Ferdinando!

Excellent
388 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 316 reviews with 5 stars · Clear filters
Ferdinando S.
Posted
Every as promised!
Response from Sun Valley Saunas· Sep 5, 2025
Thanks Ferdinando!
robert B.
Posted
Delivered as promised. I would definately recommend this company. Knowledgable and professional.
Response from Sun Valley Saunas· Sep 5, 2025
Thank you Robert!
James K.
Posted
Delivered on time, no damage. Fits great in the space. Can add stack out the top or side. Have not used yet but think it is perfect.
stacey M.
Posted
Easy to assemble. Delivery was seamless. Wonderful product.
Response from Sun Valley Saunas· Jul 15, 2025
Thanks Stacey!
Jennifer M.
Posted
They were on sale. Ordering was easy. I received item a day sooner than expected. The rocks were perfect for my sauna tent. They were mostly mid to larger size of sizing with some smaller ones. Take awhile to heat up and retain heat over at least 20 minutes or longer when done. I have extras for a change out in the future.
Response from Sun Valley Saunas· Jul 14, 2025
Thanks so much Jennifer!
Daniel T.
Posted
The lady I worked with was awesome, unfortunately I can not remember her name. She was very helpful in making my decision for what kind of a sauna to get for our house. She even went the extra mile to make sure I was getting the updated version with the touch control pad. I loved working with her.
Response from Sun Valley Saunas· Jul 10, 2025
Thanks so much, Daniel! That was Aryanna you were working with - I'll make sure she sees this. Thanks again!
jan A.
Posted
Great communication, very professional
GG
Posted
Great customer service. Love my sauna.
Response from Sun Valley Saunas· Jun 23, 2025
Thanks GG! Love to hear it!