Excellent
734 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.
Sunset Finance Inc. (sunsetfinance.net) has 734 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 59 reviews with 1 star · Clear filters
Cherica
Posted
Not helpful and are con artists
Response from Sunset Finance Inc.· May 24, 2021
Thank you for your feedback. If you'd like to discuss further, please contact our Home Office and we can get details and direct your issue to the appropriate person.
JEROME C.
Posted
Misleading to customers.
Response from Sunset Finance Inc.· May 21, 2021
Thanks for your reply. If you have any questions you can always ask the branch, or if you prefer you can call Home Office and we will do our best to get your question to the right person for clarity.
TINIKA D.
Posted
Flight finance is very unprofessional and the customer service is horrible. I would not recommend this company to anyone.
Response from Sunset Finance Inc.· May 24, 2021
Thank you for your feedback. If you'd like to discuss further, please contact our Home Office and we can get details and direct your issue to the appropriate person. Note, we have made some staff changes in this location recently.
TAMMIE M.
Posted
You should be able to pay your account online!
Response from Sunset Finance Inc.· May 21, 2021
Thank you for your feedback. Currently we do not offer an on-line payment option. We do offer options for paying over the phone, in person during business hours, by drop-box after hours, and of course by mail.
CLARENCE BARNES I.
Posted
The customer services is very rude and nasty and can be intimidating at times.
Response from Sunset Finance Inc.· May 24, 2021
Thank you for your feedback. If you'd like to discuss further, please contact our Home Office and we can get details and direct your issue to the appropriate person.
Ms.Minnie
Posted
They are very rude and disrespectful. They also force you to get the extra value plan where you get towing and if you don’t get they tell you they will have to cancel the loan. Then if you choose to cancel be careful they will keep the refund and not tell you about. I would not refer anyone to them!
Response from Sunset Finance Inc.· May 24, 2021
Thank you for your feedback. If you'd like to discuss further, please contact our Home Office so we can get details and direct your issue to the appropriate person.
MARCIA C.
Posted
Very rude , and unprofessional.
Response from Sunset Finance Inc.· May 24, 2021
Thank you for your feedback. If you'd like to discuss further, please contact our Home Office so we can get details and direct your issue to the appropriate person.
LACASHA K.
Posted
The Customer service good but finance charges to high
Response from Sunset Finance Inc.· May 21, 2021
Thank you for your feedback. Short-term installment loans like ours are designed to be a set payment for a specific term, and are calculated to fit in the borrower's budget. For many borrowers this option is preferable to payday lenders, check cashing lenders, and pawn shops, who's interest rates are typically higher than an installment lender.
