sunriseslots.comReviews of sunriseslots.com

I tried to withdraw $50 from winnings from free spins but apparently I needed to have $100 to withdraw. Rather than returning the $50 to my account to let me continue to play to try to win $100 they just completely took the money away from me. I believe this is called theft! Their customer service is absolutely horrendous! It took 20 minutes to get a question answered on chat! Do not play on their site!!!!

I used free money to play and won over $1,000. Tried to withdraw and it wouldn't allow me as it was on free play money. I deposited $30 in Bitcoin. Lost it all. I played $100 free money they sent again. Won $500 but they wouldn't let me withdraw as they said I have to deposit real money in between winnings, which I did with bitcoin. So, I deposited $200 in bitcoin. I won $2,800. I tried to withdraw using bitcoin as the withdrawal system since I deposited with bitcoin. The withdrawal sat for a long time until I emailed and got a response from a rep who said they would escalate it. Waited two weeks and sent another email. Response was that they would escalate it to a supervisor. Noted in my transactions in the game that it was reviewed by a manager and denied. Then the next day it was reviewed by another manager and approved for a $2,500 withdrawal. Waited another two weeks and sent another email. Response was that it was held up in the system but that he would check on it. Received an email the next week that it was approved and was being sent to be dispersed to bitcoin and it should be seven days. I received an email two weeks later that I was approved for $100 withdrawal and it showed up in my bitcoin wallet the next day. I waited a couple days and did not receive my other $2,400, so I emailed again. I was then told that I could not withdraw the $2,400 because it was won with free play money. I argued with the rep, but to no avail. He said I won from free play that was left from my first free play where I had a balance of $.29!!! So even when I deposited $30 and $200 and won almost $3,000, they considered it coming from the free play money and would not send it to me. I asked them why they paid the $100 if it was from free play and he said they were just being nice to me for the trouble I had with them. I asked him to put the remaining $2,400 back into my players account so I could at least keep playing for fun, but he said that it would be the same issue, that I wouldn't be able to withdraw the money, so they basically stole the $2,400 from me. THIS IS SUCH A SCAM!!!! The federal government needs to regulate these scammers and prosecute them. I agree that there should be a lawsuit against these companies such as INCLAVE!!

By the time My small withdrawl of btc actually gets back to me they will have made the money back just by holding it for 2 weeks. 7-10 days to review and 7-10 more to send it?but my deposit can verify in 20 min. Complete joke, don't waste your time and money.

Sunrise slots sendete mir einen VIP Bonus. Ich habe diesen durchgespielt und hatte anschließend über 500 Dollar Echtgeld gewonnen. Diese wollte ich mir in Bitcoin auszahlen lassen. Ich bekam auch eine Rückmeldung in der mir zu meinem Gewinn gratuliert wurde und es ca 10 Werktage dauern würde, bis die Gutschrift erfolgt (was schon ein Witz ist, da eine Transaktion mit Bitcoin nur ein paar Minuten beansprucht). Ca 3 Tage später wollte ich den Stand der Transaktion nachschauen, kam mit meiner hinterlegten E-Mail-Adresse aber nicht ins Konto. Technische Probleme sachte ich. Zwei Tage später versuchte ich es erneut. Immer noch keine Möglichkeit das Konto zu öffnen. Schließlich wandte ich mich an den Support von inclave. Diese teilten mir mit, dass sunrise slots meinen Account gesperrt hat und keine Erstattungen mehr in mein Land vornehmen würde (ja klar, deshalb haben Sie mir zwei Tage vorher auch den Bonus geschickt). Das ist schon keine Abzocke mehr sondern Betrug. In meinem Land würde das strafrechtlich verfolgt !!! Leute, LASST DIE FINGER WEG VON DIESEN BETRÜGERN !!!!!

I gave them $ went through their ridiculous amount of play through made 500 dollars did the verification and still haven't received my money

I need to leave this review. My wife $400 at this scam of a casino. They waited 3 days to tell her that she had used one too many promotions and she wasn't getting any of my money when I told them the only time I've ever used. Anything was when you get send it to me in the Gmail as a special for being a good customer. The customer service rep said it's in our rules. And I said it's in your rules to send customers promos for being a good customer but you don't put in there, but don't use this. And you said it's in the rules. I said you guys are a contradiction. I want some action taken. They're not going to get away with this. We should all ban together.And it's time to file for a class action lawsuit. I'm so sick and tired of these online casinos.Ripping her off straight to her face and there's no repercussions for them

This company is a fraud I won a small amount of money in January of this year and I still haven't been paid. The representatives state I need all of this extra stuff to collect my winnings. Said I need a Fed wire transfer routing number, a swift code, said my account can't be a virtual account even though I told them I have a every day individual senior checking account. I still haven't been paid. I didn't need a Fed wire routing number for them to take my deposit.

They scam. They want $10 depo to withdrawal Then say it’s not eligible for withdrawal cuz it’s a coupon Then you can’t withdrawal the $10 back cuz min withdrawal amounts. SCAM SCAM SCAM