Excellent
3,948 reviews
Sunlighten, Inc.Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With our cutting-edge infrared technology, we illuminate the path to a brighter, healthier life. Sunlighten® Saunas stands as the premier destination for personalized infrared light therapy and sauna lifestyle solutions. Since 1999, we've dedicated ourselves to pioneering wellness solutions that empower individuals to enhance their quality of life. With our patented SoloCarbon® technology, we deliver the best quality of infrared energy to rejuvenate the body—proven to be up to 99% effective. Fueled by our passion for making a positive impact, we continuously innovate to advance well-being.Our commitment extends beyond product excellence to building a global community of businesses, consumers, and trusted experts. Together, we support one another on our journey to create a healthier, happier world. As industry leaders, we prioritize safety and efficacy. That's why our saunas are designed and manufactured by Sunlighten, using quality materials to ensure a safe and non-toxic experience. Moreover, our saunas stand out as the only ones on the market equipped with all three infrared wavelengths—providing comprehensive therapeutic benefits.Experience the transformative power of Sunlighten and join us in embracing a lifestyle of wellness and vitality. Together, we're not just changing lives—we're helping you feel better, do you can do more, and live fully.
Sunlighten, Inc. (sunlighten.com) has 3,948 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 3,388 reviews with 5 stars · Clear filters
Paige M.
Posted
Rene was wonderful!! She was able to answer all of my questions and helped me feel confident with my purchase.
Response from Sunlighten, Inc.· Mar 9, 2023
Thank you for your review, Paige! We appreciate hearing about your positive experience with Rene through the sales process. We're so glad she was able to help you find the right sauna for you! Welcome to the sauna lifestyle 🤗
benjamin
Posted
honest, helpful… thank you :)
Response from Sunlighten, Inc.· Mar 9, 2023
Thank you for taking the time to share your experience, Benjamin! Sounds like a perfect match was made, happy saunaing! 🙌
Ronald R.
Posted
Cecille was thorough, knowledgeable, and patient with us as we discussed different models and features of Sunlighten infrared saunas. She added discounts to our order that we did not know were eligible, and directed us to videos and links about installation
Response from Sunlighten, Inc.· Feb 27, 2023
Thank you for your review, Ronald! We appreciate hearing about your positive experience with Cecille through the sales process. We're so glad she was able to help you find the right sauna for you! Welcome to the sauna lifestyle 🤗
Renita W.
Posted
We have been using our Amplify ll sauna for 3 weeks now. I’m 53 and work outdoors in the cold damp northern Indiana winters. The sauna has replaced Ibuprofen. Joint and muscle pain is amazingly relieved and I sleep so much better! I feel like a new person.
Response from Sunlighten, Inc.· Feb 27, 2023
This is such a great review, thank you for taking the time to share your experience, Renita! We're so grateful the sauna has helped you find relief from pain natually and provide better quality sleep. The team will be so thrilled to hear this. Happy saunaing! 🙌
shelli H.
Posted
Brittany from Sunlighten has been extremely professional and resourceful from day one. I love the promptness of getting my questions answered. In my opinion, the professionalism of the company is represented in great customer service, so thank you for reviewing the studies with me, and validating my questions.
Response from Sunlighten, Inc.· Feb 24, 2023
Thank you for your review, Shelli! We're happy to hear about your experience with our team. Our top priority is our customers, so thank you for trusting Sunlighten and for your wonderful review. Enjoy your new sauna! 🙌
IJ
Posted
I recently purchased my Sunlighten infrared sauna. Darrel the sales rep was the absolute best, very knowledgeable and kind.
Response from Sunlighten, Inc.· Feb 23, 2023
Thank you for taking the time to share your experience, we're so glad you got to work with Darrel. Sounds like a perfect match was made, happy saunaing! 🙌
E B.
Posted
This is my first time buying anything from Sunlighten, and it certainly will not be my last. I know a bit about saunas, because I have a sister who was diagnosed with stage 3 cancer 2 years ago. Since then, I have been studying about saunas, and desiring to have one myself for good health. Susan was my rep, and she ended up being a gem! 💎 The thing I loved the most during my experience with Susan, was that she was focused 100% on what would be the best for me. It was wonderful. She was respectful of my time, never pushy, nor did she even mention an upsale to me when I explained what I was looking for. She was patient and responsive, and actively listened to what I had to say. She gave me options, only in relation to what I asked for. She was kind, honest, and never overbearing. She never rushed me. It was her sincere honestly, that won my heart and my sale. ❤️ It didn't matter if someone was selling me a 10-person mega deluxe sauna for $2000 bucks. I wouldn't take it. Because in the process of the sale, I began to trust Susan. When buying something, NOTHING means more than fantastic customer service. Nothing. The patience Susan had going over everything with me for hours upon hours, answering all my questions clearly, promptly and thoroughly - was the best customer service experience ever. I love, that Susan loves her job. She had so much good information to share. She was gentle in her speech towards me and my needs, and always available when I had a question and reached out to her. I was looking at three different companies, but I went with Sunlighten because of Susan. We need more customer service reps out there like her who are HONEST, and kind, and SINCERELY want to help people! Susan went above and beyond my expectations, and she truly made Sunlighten shine. I am a fan of Sunlighten now, and will recommend Sunlighten from this day forward. THANK YOU!!
Response from Sunlighten, Inc.· Feb 20, 2023
WOW, what a beautiful review, thank you so much for taking the time to share your experience. Our team will be so touched to hear this. Susan is a wonderful asset to our team, we're so grateful to have her at Sunlighten! Sounds like a perfect match was made, we're proud to know you feel confident in your purchase. Thank you for trusting Sunlighten for your wellness journey. Happy saunaing! 🙌
Colleen A.
Posted
After having some initial issues with the set up I worked with a customer service associate and it was fixed quickly and efficiently. This is our second sauna and it is all that it is marketed to be. Starting with our sales associate Brittany, who was responsive and professional, the experience was excellent. I have recommended this sauna to many. In fact, my partner has asked if I am secretly a sales associate for Sunlighten.
Response from Sunlighten, Inc.· Feb 20, 2023
Thank you for taking the time to write this review, Colleen! We're sorry to hear of your setup experience but glad the team was able to resolve it quickly! We also appreciate your recommendation, we do have a referral program you should look into if you haven't already. The team can help with any further questions/setup, here is the link with more info: https://www.sunlighten.com/light-science/partnership
