Javier Muñiz T.
Posted
Amazing customer service.
Amazing customer service.
Average
216 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to SumoShopStore, your one-stop shop for premium refurbished gaming consoles and accessories. With over six years of experience in the industry, we are passionate about providing high-quality, upgraded gaming products that bring nostalgia to life and enhance modern gaming experiences. Our goal is to ensure every customer enjoys the magic of gaming—whether they're reliving their favorite childhood moments or exploring the latest innovations.We strive to make gaming accessible, fun, and unforgettable for everyone. Our products are crafted with care, focusing on quality and the joy of gaming. For content creators and influencers, we also offer collaboration opportunities through our rewards program, providing commissions and exclusive discounts to help bring our vision to more gaming enthusiasts.
SumoShopStore (sumoshopstore.com) has 216 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
Showing 112 reviews with 5 stars · Clear filters
Javier Muñiz T.
Posted
Amazing customer service.
Daniel K.
Posted
I received a somewhat defective ps vita. Something was wrong with the screen, but it would have been incredibly hard to QC. As you could only see the issue in a pitch black room at certain angles. I reached out and Abdul got back in touch. He was extremely helpful in getting a replacement unit to me. Which is flawless. Very happy with the experience.
Response from SumoShopStore· Dec 27, 2024
Hi Daniel, thank you for your patience during the replacement process. Enjoy your console!
Maria M.
Posted
Ecxelnte servicio
Response from SumoShopStore· Dec 13, 2024
Hola María, gracias por tu compra y esperamos volver a servirte pronto.
Client
Posted
Sumoshop. Et un super site retrogaming. A recommander, en plus le service client et à votre écoute. Bravo 👍😃.
Response from SumoShopStore· Dec 6, 2024
Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis de savoir que vous appréciez Sumoshop et notre service client.
Eliezer R.
Posted
What made my experience great was the customer service. SumoShopStore made sure I was informed and notified me at evert change. A rarity in todays consumer world. My item was more than what I expected. I will be buying from the soon.
Response from SumoShopStore· Nov 18, 2024
Hi Eliezer, thank you for your review. We appreciate your business!
Jesse R.
Posted
Excellent Vita Condition , just presentation alone was a amazing. It comes with everything you need to keep your vita safe, gifts and tons of games !! I take my vita everywhere. Thx Sumo , I am very happy and i would recommend to upgrade your vita !!
Response from SumoShopStore· Nov 18, 2024
Hi Jesse, please enjoy your Vita and thank you for your review!
Alex
Posted
Purchased my 2nd product from these guys, first product worked perfectly. The customer service and speedy responses to any queries were excellent and any questions were answered.
Response from SumoShopStore· Nov 15, 2024
Thanks for coming back Alex, and we hope to serve you again in the future again!
Jill T.
Posted
The order arrived as advertised. The shipping wasn’t updated until after the product was received.
Response from SumoShopStore· Nov 6, 2024
Thanks for your purchase Jill and we are glad you are enjoying your product! We have since updated our tracking system so customers receive an email notification as soon as their order ships.