Gail N.
Posted
It was easy to order a replacement…
It was easy to order a replacement item. Fast and courteous email responses. Pleasant to deal with.
Excellent
451 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stone Lain is listed under Home Goods Stores.
Stone Lain (stonelain.com) has 451 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 357 reviews with 5 stars · Clear filters
Gail N.
Posted
It was easy to order a replacement item. Fast and courteous email responses. Pleasant to deal with.
customer
Posted
Very nice set of dinnerware and happy with the purchase. Came nicely packed with no damage. Great quality.
ANNUNZIATA B.
Posted
Beautiful dishes and great quality.
Peter S.
Posted
This company is a model for excellent customer service. When I damaged a bowl from a newly acquired set of stoneware, I contacted Stone + Lain for help getting a replacement and was immediately contacted by customer service to make the arrangements. The bowl arrived in perfect condition a few days later, making me whole again. I highly recommend this company, their products, and their stellar resolution to my inquiry!
Koie W.
Posted
Everything came in tact, no chips or breaks.
John
Posted
Thank you so much for looking at pictures of my broken bowl and finding the replacement for a great price.
Judith B.
Posted
I had a dinner plate that got chipped and needed to replace it. Contacted Customer Service and they agreed to sell me just one plate. When I receive my order, turned out to be a salad plate. I contacted customer Service and they resolve the issue quickly and sent me out a dinner plate.
Kayla S.
Posted
Amazing, one of the plates got broken during delivery and they sent a replacement just in time for Christmas! Thank you so much!