Alexa C.
Posted
Easy to use
Easy to use, clear and timely communication!
Response from Sterling, A First Advantage Company· Mar 6, 2023
Thank you for taking the time to leave this review.

Great
3,953 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Alexa C.
Posted
Easy to use, clear and timely communication!
Response from Sterling, A First Advantage Company· Mar 6, 2023
Thank you for taking the time to leave this review.
Ashe G.
Posted
Hi I need review my background can you help me
Selene G.
Posted
Very nice people
Response from Sterling, A First Advantage Company· Mar 6, 2023
Thanks for this review.
Thomas M.
Posted
Response was as close to immediate as possible. Thanks Sterling for answering my questions so quickly and thoroughly.
Response from Sterling, A First Advantage Company· Mar 6, 2023
Thank you for leaving us a review!
Sherry H.
Posted
Great service
Response from Sterling, A First Advantage Company· Mar 6, 2023
Thank you for the 5-Star review.
Anna M.
Posted
Great experience! All I needed to do is just fill out a form and upload necessary documents on a website which interface is very comfortable.
Response from Sterling, A First Advantage Company· Mar 6, 2023
Thank you for sharing your experience and leaving us a review.
Sara P.
Posted
The lady that help me stay on the phone until I completed my back ground check
Response from Sterling, A First Advantage Company· Mar 6, 2023
Thank you for leaving us a 5-Star review.
John C.
Posted
The instructions were easy to understand and follow. Only issue I had, and not sure why this was happening, but when I was all the way through to the end of the process and went to submit the work, it appeared to submit the forms but would then take me back to the home page and I had to start the process over again. Thankfully all my data was saved, so I didn't have to add it all over again, but it took 4 times for it to finally approve my submission. I reached out to customer support, unfortunately it was on a weekend and they were not working, but they reached out to me Monday morning but the issue had resolved itself. Other than that I thought it was a pretty easy process to complete.
Response from Sterling, A First Advantage Company· Mar 6, 2023
Thank you for providing this feedback!