Benjamin H.
Posted
Easy and friendly use
Easy and friendly use

Great
3,953 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 340 reviews with 4 stars · Clear filters
Benjamin H.
Posted
Easy and friendly use
Alexander B.
Posted
The customer service was very useful and answered all my problems. But I had an issue where it would auto log me out while I was filling out my information, so it took me more time than I wanted to finish it.
peters M.
Posted
I had nothing but professionalism with anyone I dealt with at your company. Very thorough staff when dealing with any difficulties and very prompt service when called upon.
Joshua H.
Posted
Was able to assist me with everything. Good customer service!
Jessica G.
Posted
Customer Service is attentive, knowledgeable and efficient.
Christopher G.
Posted
Reps were friendly and responsive.
Mr. B.
Posted
I appreciate how the website's instructions were easy to read and follow. I did have weird issue where I couldn't reach the submission page after completely filling everything out. Fortunately, since signing out of the website and signing back in solved the problem, I only removed one star. Overall, Sterling provides good service!
Rafael J.
Posted
This is a great company process of inputting info is long, but the service and customer service is outstanding!