Excellent
183 reviews
StepUP Stair PartsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
StepUP Stair Parts design and handcraft the highest quality Metal & Wood Stair Parts at reasonable warehouse prices!All Stair Parts are ready to install; find our volume pricing discounts and FREE Shipping offers. Proudly Made In America, Crafted by Skilled Amish Carpenters.At StepUP Stair, we provide the right staircase parts you need the first time! With our highly trained personnel, we take the time to get it right. We pride ourselves to step you though the process from Envision to Reality; the StepUP difference!StepUP envisions…StepUP creates…StepUP beautifies…StepUP is Stair Parts Imagined!!
StepUP Stair Parts (stepupstair.com) has 183 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 157 reviews with 5 stars · Clear filters
Ben
Posted
Materials were exactly what we wanted and are high quality.
Response from StepUP Stair Parts· Jun 11, 2025
We thank you for the review of your overall experience with StepUP Stair! We highly value our superior quality of our stair parts. We always love to hear from a pleased customer.
Greg
Posted
Excellent. Easy ordering. Shipped and arrived within a week. Everything came exactly as ordered. Would def order again.
Response from StepUP Stair Parts· Jun 11, 2025
Thank you for the review of your overall experience with StepUP Stair! We highly value the high quality and superior value of our stair parts along with our customer service and timely delivery we strive to provide with each of our customers.
Keith
Posted
Product was as described, shipped cost effectively and in a timely manner
Response from StepUP Stair Parts· Apr 9, 2025
We thank you for the review of your overall experience with StepUP Stair! We highly value the high quality and superior value of our stair parts along with our cost effective shipping and service we provide with each of our customers.
Doreen F.
Posted
Every thing was good came on time and exactly what I expected.
Response from StepUP Stair Parts· Apr 9, 2025
We thank you for the review of your overall experience with StepUP Stair! We highly value the high quality and superior value of our stair parts along with our timely shipping and service we provide with each of our customers.
ilya Z.
Posted
Great product
Response from StepUP Stair Parts· Apr 9, 2025
We thank you for the review of your overall experience with StepUP Stair! We highly value the high quality and superior value of our stair parts along with our customer service we strive to provide with each of our customers.
Daniel W.
Posted
Very satisfied
Response from StepUP Stair Parts· Apr 9, 2025
We thank you for the review of your overall satisfaction with StepUP Stair! We highly value the superior value of stair parts along with our customer service we strive to provide with each of our customers.
Anita
Posted
Beautiful product that shipped quickly. Can't wait to see it installed.
Response from StepUP Stair Parts· Apr 18, 2026
We thank you for the review about your overall experience with StepUP Stair! We highly value our customer service and excellence in quality. We hope to serve you or others you recommend to us in the future. Always enjoy the before and after pictures if you are willing to email to us.
Angela H.
Posted
Great communication, affordable prices, and fast shipping. Highly recommend over other online stair companies I have used previously. Product came in good condition and exactly as ordered.
Response from StepUP Stair Parts· Apr 18, 2026
We thank you Angela for the review about your overall experience with StepUP Stair! We highly value our customer service and excellence in quality. We hope to serve you and others you recommend to us in the future.
