Excellent
616 reviews
Stellar ScientificHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
Stellar Scientific (stellarscientific.com) has 616 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 559 reviews with 5 stars · Clear filters
Heidi S.
Posted
Fast shipping and great customer service.
Response from Stellar Scientific· Jul 19, 2022
Thank you very much Heidi for your business and for making time to share your experience with us. We appreciate both very much!
Heather C.
Posted
The Stellar team has been fabulous to work with. They go above and beyond on every order, give advice, let you know about delivery dates and are always there to answer any questions I have. (There have been many). I would highly recommend working with them, - they will not disappoint.
Response from Stellar Scientific· Jul 14, 2022
Oh wow! Thank you so much Heather for being a regular customer of ours and for taking time to share such amazing feedback about your experiences. We post these reviews internally and they affect everyone's day. Thank you again!
Dean
Posted
Great customer service when I called about urgent delivery of a product. Easily sorted out next day shipping and product arrived in time. Fantastic experience overall!
Response from Stellar Scientific· Jul 9, 2022
Thank you so much Dean for your business and for this detailed review of your experience with us! We love making happy scientists!
Justin M.
Posted
I sent a request through Stellar Scientific’s website and received a message that stated I would be contacted within 30 minutes time. I was a little skeptical because the normal response time for most companies is 24 hours. Sure enough , within 30 minutes I receive an email that answered my question. I then ordered an item from Stellar Scientific and received notifications and information on my purchase. The item arrived within 2 days time. This business is aptly named, they are nothing less than Stellar!
Response from Stellar Scientific· Jul 1, 2022
We are so grateful Justin for the opportunity to be of service to you and appreciate this very kind review. The whole team will be moved to read your review. This is the standard of excellence we've set for ourselves. It is rewarding to hear we're doing a good job. Thank you again!
Rob S.
Posted
Very prompt service. I was informed promptly when the color I requested for the microscope slides holders was unavailable. When I, in turn, responded with my preference for an alternative, the order was promptly completed and arrived when promised. Very good price, too.
Response from Stellar Scientific· Jul 1, 2022
Thank you so much Rob for your business and for making time to share about your experience with us. We share these reviews with the whole team and they make a difference.
DSR
Posted
Hannah C. was great working with both myself and the people I serve to get a quote both generated and turned around quickly. She knew we were kind of in a bind and helped us to get things rolling (and even shipped!!) extremely quickly! To update: received our order the day after a national holiday...that was a less than 5 day turn around with a fairly large order and a holiday in between. Very, very grateful!
Response from Stellar Scientific· Jul 1, 2022
We are so grateful DSR for your business and for your making time to share about your experience with us. Hannah is amazing and does so much to take care of her customers. She will be glowing to read this review. Thank you again!
John H.
Posted
Our order was processed in a timely fashion, and the product arrive as scheduled.
Response from Stellar Scientific· Jun 30, 2022
Thank you John for your business and for highlighting your experience with us in this review! We appreciate both very much!
PS
Posted
Responsive and proactive service!
Response from Stellar Scientific· Jun 26, 2022
Thank you so much for your business and for making time to share this feedback about your experience with us! We appreciate both very much!
