Excellent
616 reviews
Stellar ScientificHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
Stellar Scientific (stellarscientific.com) has 616 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 559 reviews with 5 stars · Clear filters
Ke Z.
Posted
Excellent quality of the products.
Response from Stellar Scientific· Sep 23, 2022
Thank you Ke Zhang for your business and for making time to share your experience with us! We appreciate both very much!
George J.
Posted
As a first-time customer, the customer service I received was personable and professional. My initial order was small, but I received first-class attention and service. Very refreshing.
Response from Stellar Scientific· Sep 19, 2022
Wow! Thank you so much George for your business and for making time to share this wonderful review! Size never matters - Only quality! We're a family owned business and we appreciate each opportunity to provide service.
Fangwei S.
Posted
The sales team are really responsive and they provide very accurate information about delivery.
Response from Stellar Scientific· Sep 16, 2022
Thank you very much Fangwei Si for your business and for making time to share your experience with our sales team!
TTE
Posted
Amazing customer service, very expedient delivery
Response from Stellar Scientific· Sep 2, 2022
Thank you very much TTE for your business and for making time to share your experience with us!
Cameron P.
Posted
Excellent, fast delivery, got update on delivery status daily.
Response from Stellar Scientific· Sep 2, 2022
Thank you Cameron for your business and for making time to share this review with us! We apologize for not replying sooner. There was a technical issue with this software that was just resolved moments ago. Thank you for choosing Stellar Scientific
Helyn L.
Posted
Product ordered arrived sooner than expected. Wish they were individually wrapped, but, still able to use. Sorry for the confusion on this review. I did not intend to give a one-star review. Please update your information for this issue. Thank you.
Response from Stellar Scientific· Aug 29, 2022
Thank you Helen for your business and for acknowledging our quick delivery. These masks are not advertised as individually wrapped. While we appreciate why individually wrapped masks are valuable, we do not understand what we did wrong to receive a 1-star review for service. In our book, a 1-star review means we failed the customer miserably. We would be grateful for additional information to know what went wrong and how we can improve your experience with us. Thank you again for your time and consideration. Lee J Lowenstein President
Christina
Posted
I worked with Ben on my purchase. The whole experience was great, starting from requesting a quote and receiving it in a timely manner to just clicking a link to make the purchase!!! I wish other vendors made their process just as seamless as Stellar Scientific!
Response from Stellar Scientific· Aug 23, 2022
Thank you so much Christina for giving us the opportunity to take care of you. And thank you for highlighting your experience with us. We share these reviews with the whole team. Ben will be touched to be singled out for distinction
DAA
Posted
Excellent service and rapid delivery
Response from Stellar Scientific· Aug 11, 2022
Thank you very much DAA for your business AND for making time to share your experience with us! We appreciate both very much!
