Excellent
255 reviews
Steel Blue USAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Great tradespeople require the best equipment and boots are no exception. As a tradie your boots are more than just something you wear on your feet, they are a tool of your trade. We’ve been making work boots that fit you and fit your craft since 1995 so you can perform at your best for as long as it takes to finish the job. Steel Blue boots take whole body comfort in mind with the Trisole Comfort Technology. This technology is made up of three sections – our patented Ortho Rebound® Footbed, a midsole and an outsole. We have strategically placed pads made of high-tech PORON® in the sole and under your foot’s peak stress areas to give you unmatched comfort ad bounce for a full day of work. Backed by a 100% comfort guarantee, our boots can now be seen across the world.
Steel Blue USA (steelblue.com) has 255 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 21 reviews with 1 star · Clear filters
M D.
Posted
I've been wearing my work boots, yesterday and today. I've noticed that my feet hurts with my new shoes. I'm not really happy with my purchase.
Response from Steel Blue USA· Jun 12, 2023
Hello. I'd like to hear more about your experience. Can you please reach out to me directly so I can help resolve the situation? [email protected]
JJav
Posted
Not all that comfortable at all, the only thing that make them somewhat comfortable is the insole and a rubber section below the insole on the heel section. You could effectively buy a decent insole for any other cheaper boot and get the same result. The main reason I bought these were for the zip, however they were too uncomfortable for me and these are the reasons why. 1. The underside of the lace up section is poorly padded, especialy at the bottom end, so the stitching and leather rubs on the upper foot. 2. The steel toe cap is padded but i'd say it could be improved as again it can rub on the foot when toeas are fully bent whilst kneeling. 3. Back of the heel section is not padded at all has a hard section rubs against heel, most of the cheaper boots are padded at various supportive points including back of heel. 4. lack of key padding and posssibly also a trangely wide ankle section means your foot ends up sliding around and is not a comfortable fit, ynless wearing thick pair of socks and strangle tight the the laces from ankle up. These are the major defects that I have noticed , having normally bough boots for around £20 -£40 which I found were ok for a few hours a day, I was recomended these as being comfortable, I expected much better quality , fit and comfort at at £120 price mark, but sadly they were not all that and I had to re-sell them at a loss, I should add that they are also heavy. I have found much better boots that dont require break in and are comfortable with no issues, the V12 range are much better boots , I have not had any of the above issues and require no break in and the added advantage of being waterproof and they also come with a 200 day guarantee.
Response from Steel Blue USA· May 31, 2023
Hello. I am sorry to hear about this experience. I would like to discuss this in more detail. Please shoot me an email to see if we can resolve this situation. [email protected]
Kylie S.
Posted
Both my Husband and Myself have loved Steel Blue boots, but the changes to cheaper products to make their boot have made them absolute rubbish (with an expensive price tag). We have taken them to where we purchased them from and told by RSEA and Steel Blue they are outside the 6 MONTH warranty. Steel Blue said the boots fell apart due to “constant water”. Yes they have come into contact with water as they are work boots. Yes they have gotten wet they are work boot, but nothing excessively or over the top. We have since swapped boots and won’t buy Steel Blue poorly, cheaply made boots. The sale assistant said that they have had this issue with Steel Blue boots time and time again.
Response from Steel Blue USA· May 10, 2023
I’m sorry to hear about this situation. Steel Blue boots are known for their quality and durability. We have used the same high-quality materials and manufacturing facility for the past 25 years. Our boots are tested on a regular basis to ensure every pair meets the highest standards. While they are work boots and can take quite a beating, they are not indestructible or waterproof.
Craig F.
Posted
STAY AWAY!!! Upon writing the following review, Steel Blue promptly contacted me and sent a new pair 1/2-size larger for free. However after less than a month of wear the leather has already worn down on the toes. A hole in the toe after a MONTH!? Fell apart, inside and out, in just six months. These boots have ~1000hr of work time, and I've worn through the hide on both toes, worn through the insulation behind both heels and both toes . . . Do cows in Australia not get cold enough, or are they using kangaroo hide for these weak WEAK boots? Most expensive I've ever owned, lasted !0% of what they should have lasted. NEVER AGAIN.
Response from Steel Blue USA· Feb 19, 2023
Hello Craig. It sounds like you got a lemon of a boot. I am sorry you had such a bad experience. This is not typical of our boots. We would like an opportunity to make it right. Please email me at [email protected] so I can start the process of sending you a pair of boots at no cost to you.
Mario P.
Posted
I wore these boots about 30 days and the soles fell off. They were a gift so I’m not sure where they were purchased. I called the distributor in Houston they told me they could not help me. I don’t have time for this. I’ll just buy a different boot.
Response from Steel Blue USA· Jul 11, 2022
Hello Mario. Thank you for your review. Unfortunately returns must go through the distributor they were purchased from as we do not sell direct. As we do want to resolve your issue please find out which distributor the boots were purchased from and send us a few images of the boots so we can point you in the right direction. Again thank you for letting us know. We look forward to helping you resolve your issue.
